Care Coordinator (CNA Required)

Wichita, KS - USA

Hourly Salary: $ 20 - 22

Posted on: 18 hours ago

Vacancies: 1 Vacancy

Job Summary

Care Coordinator (CNA Required)

Location:
Hybrid Wichita KS and surrounding areas
(Primarily remote with occasional reimbursed field visits)

Department:
Care Management / Member Support

Pay Rate:
$20$22 per hour (based on experience)

Position Summary

A leading managed care organization serving Kansas Medicaid members is seeking a compassionate and detail-oriented Certified Nursing Assistant (CNA) to join its Care Management team. This is a hybrid telephonic and field-based role designed to support members with chronic and complex health needs by helping them access home- and community-based services while assisting nurses and care managers with coordination and follow-up activities.

The Care Coordinator conducts outreach calls gathers health and social information assists with appointment and service coordination and provides ongoing follow-up support to members and families. Occasional in-person visits may be required for wellness checks care coordination or documentation support (mileage reimbursed).

This role is ideal for an experienced CNA or home health professional looking to transition into care coordination case management support or managed care operations while maintaining meaningful member and family interaction.

Key Responsibilities

Conduct outbound and inbound telephonic outreach to members caregivers and providers to confirm appointments review service needs and support adherence to care plans
Support RN and care managers by gathering member updates verifying services and authorizations and documenting interactions in the electronic health record
Assist with scheduling and coordination of community-based services including follow-up after hospital or skilled nursing facility discharges
Perform limited in-home or community visits to assess member well-being observe home safety concerns or provide informational materials under RN supervision
Identify barriers to care such as transportation housing or access to services and escalate concerns to nursing or social work staff
Educate members and families on health plan benefits covered services wellness programs and preventive care resources
Maintain timely accurate and compliant documentation of all member interactions in accordance with HIPAA and organizational policies
Collaborate closely with an interdisciplinary care team including nurses social workers and utilization or authorization staff to ensure coordinated high-quality care

Required Qualifications

Active Certified Nursing Assistant (CNA) certification
Minimum 1 year of experience in home health long-term care or community-based healthcare
Strong verbal communication skills with a professional empathetic phone presence
Comfort working in electronic documentation systems and basic proficiency with Microsoft Office tools
Reliable transportation for occasional local field visits (mileage reimbursed)
Strong organizational skills with the ability to manage multiple tasks in a hybrid or remote environment

Preferred Experience

Previous experience in care coordination member services or managed care environments
Familiarity with Kansas Medicaid and home- and community-based service programs
Experience supporting members with chronic conditions such as diabetes COPD heart disease or mobility limitations
Background working with vulnerable or underserved populations

Benefits

Competitive hourly pay of $20$22/hour
Mileage reimbursement for required field visits
Opportunity for long-term growth into care management utilization support or clinical coordination roles
Flexible schedule with a hybrid remote structure
Collaborative mission-driven team focused on improving outcomes for Kansas Medicaid members

Required Experience:

Care Coordinator (CNA Required)Location:Hybrid Wichita KS and surrounding areas(Primarily remote with occasional reimbursed field visits)Department:Care Management / Member SupportPay Rate:$20$22 per hour (based on experience)Position SummaryA leading managed care organization serving Kansas Medica...