Software Development Engineer, Music Metrics & Data Platform

Amazon Music is an immersive audio entertainment service that deepens connections between fans artists and creators. From personalized music playlists to exclusive podcasts concert livestreams to artist merch Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode and top ad-free podcasts included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited on-demand access to 100 million songs including millions in HD Ultra HD and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans artists and creators on a global scale.

At Amazon Music big data fuels the growth of our business. The Metrics and Data Platform organization enables easy deep and repeatable analysis of Music customer data. We obsess over making it easy to quickly collect high quality data manage the behavioral event model and empower Amazon teams to build responsive and data-driven customer experiences. Our mission is to empower all teams at Amazon Music to make informed decisions and confidently measure their results using high quality reliable and timely data.

If you love the challenges that come with big data or application development then this role is perfect for you. We collect billions of daily customer signals and own tier-1 services to collect process serve and monitor events in real time. We build cross-platform analytics SDKs and self-service tools that make it effortless for teams to instrument applications evolve the event model and access high-quality behavioral data.

You are an experienced and passionate Software Development Engineer who wants to solve complex problems at the intersection of software and data engineering. You will design and build foundational telemetry platform capabilities that serve 100 Amazon teams. Your work will focus heavily on cross-platform SDK development: building robust production-grade instrumentation libraries using Kotlin Multiplatform and TypeScript that run across mobile (iOS Android) web and backend applications. Youll create SDKs with intuitive APIs that make it effortless for application teams to instrument their code and collect high-quality behavioral data. You will also contribute to tier-1 backend services that process billions of daily events and self-service tools that empower teams to onboard their applications within minutes and evolve the event model. You will work on a well-established team with many greenfield opportunities collaborating with highly motivated engineers. This is a unique opportunity to bring your mobile and client development expertise to a backend-heavy team that is expanding into cross-platform SDK development to better understand our customers.

Key job responsibilities
- Develop cross-platform SDKs and instrumentation libraries that run on mobile web and backend making it effortless for application teams to emit high-quality telemetry data
- Build and operate tier-1 backend services that ingest enrich route and monitor billions of daily customer events in real time ensuring high availability and low latency for data consumers
- Contribute to self-service event model governance and design tools used to evolve schemas attributes and validation rules
- Participate in on-call rotations and drive continuous improvement of team software and processes identifying opportunities to enhance quality maintainability and operational excellence
- Actively mentor engineers through code reviews and design discussions provide meaningful feedback that improves code quality and teach teammates about mobile development best practices
- Participate in full software development lifecycle activities including scoping design coding testing deployment and maintenance

About the team
We own the design collection processing and serving of all Amazon Music behavioral data. We serve 100 Amazon teams by operating tier-1 services that ingest and route billions of daily events vending cross-platform SDKs to instrument applications and managing an event model schema repository that ensures data quality and consistency. You will work with highly motivated engineers who have diverse expertise in backend infrastructure and data engineering are actively learning cross-platform client development and are constantly curious about learning new skills and technologies. This is a well-established team with mixed tenure and many greenfield opportunities as we expand our charter from events collection to all types of telemetry data and cross-platform SDKs.

- 2 years of non-internship professional software development experience
- 2 years of non-internship design or architecture (design patterns reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language

- 3 years of full software development life cycle including coding standards code reviews source control management build processes testing and operations experience
- Bachelors degree in computer science or equivalent
- Experience developing mobile apps for Android or other platforms
- Experience on highly concurrent high throughput systems and knowledge of complex distributed systems
- Experience with AWS products and services
- Experience with Kotlin Multiplatform or similar cross-platform frameworks

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA San Francisco - 165200.00 - 223600.00 USD annually