Salesforce Developer IV

Who Are We

Western National Insurance Group is a private mutual insurance company with over 120 years of experience serving customers property-and-casualty insurance needs in the Midwestern Northwestern and Southwestern United States. Known as The Relationship Company we define success by the strength of the relationships we buildinternally and externally. Delivering friendly helpful and high-quality experiences is core to who we are.

Does This Opportunity Interest You

Western National is seeking a Salesforce Developer IV to join our team!

The individual in this role will have the opportunity to collaboratively design implement test and deploy high-impact application modifications as well as automation to improve business and software practices and processes. The individual in this role will effectively mentor and share knowledge with others.

Role Summary

The Salesforce Developer IV serves as a senior technical leader responsible for the design development and operational excellence of Western Nationals Salesforce platform. This role provides architectural guidance mentors internal team members and delivers technical direction and oversight for external and offshore development partners. The individual in this role ensures Salesforce solutions are scalable secure high-quality and aligned with long-term platform strategy and business objectives.

What are the responsibilities and opportunities of this role

• Leads the design development unit-testing and deployment of high-impact Salesforce application enhancements aligned with business requirements and architectural standards.
• Serves as a technical authority for Salesforce solution design ensuring solutions are scalable maintainable and aligned with Western Nationals long-term Salesforce roadmap.
• Provides technical leadership direction and oversight to offshore team members and external Salesforce partners and acts as the primary technical liaison between internal teams and vendors.
• Reviews vendor and internally delivered designs and code to ensure adherence to development standards security requirements and Salesforce best practices.
• Participates in work refinement estimation and release planning processes in collaboration with product teams and change control partners.
• Actively participates in team sprints contributing to the ongoing development of our Salesforce platform alongside our other developers.
• Leads troubleshooting resolution and communication of production issues mobilizing cross-team action as needed to restore service and prevent recurrence.
• Identifies and drives opportunities for automation process improvement and increased efficiency across the Salesforce ecosystem with emphasis on quality and user experience.
• Creates and maintains technical documentation specifications and design artifacts required by the product team or organization.
• Mentors and coaches team members guiding solution trade-offs and fostering growth in technical skills and engineering best practices.
• Ensures timely delivery of projects and tasks and proactively communicates risks delays and roadblocks to team members and leadership.
• Consistently acts according to Western Nationals customer experience standards and identifies opportunities to improve customer experience and adoption.
• Collaborates and supports primary customers including internal teammates product team leadership cross-functional partners vendors and business users.
• Supports the Salesforce application via on-call rotation as necessary.
• Performs special projects and other duties as assigned.

What are the must-have qualifications for a candidate

• Good mathematical analytical and problem-solving skills.
• Ability to work independently and carry out assignments to completion.
• Strong attention to detail and quality.
• Demonstrated ability to consistently communicate clearly and effectively both verbally and in writing with technical and non-technical audiences throughout the organization.
• Proficient use of various office and computer equipment software packages and various core systems.
• Five or more years of hands-on experience with Salesforce.
• Advanced level effectiveness in Salesforce Sales Cloud Service Cloud and Experience Cloud.
• Advanced level effectiveness with Apex Lightning Web Components (LWC) Salesforce Flows SOQL / SOSL.
• Advanced level effectiveness with Salesforce integration patterns (REST SOAP Platform Events).
• Advanced level effectiveness with required code versioning and deployment software / tools.
• Broad exposure to and intermediate level knowledge of multiple technology stacks and frameworks and additional core systems.
• Mentors and shares knowledge with others to increase others knowledge and skill on all of the above.
• Bachelor of Science in computer science math information management or statistics is preferred; experience in lieu of education is acceptable.

What Will Our Ideal Candidate Have

• Demonstrated experience leading complex Salesforce solutions in an enterprise environment.
• Experience leading Salesforce delivery with offshore or vendor partners.
• Demonstrated advanced organizational and prioritization skills with the ability to accomplish multiple priorities of high impact and risk within specified timeframes.
• Proven ability to collaborate effectively with all product team members and with other teams.
• Demonstrated knowledge and application of relevant project methodologies at product team and cross-team levels.
• Ability to proactively and adaptively mentor others resulting in increased effectiveness in multiple areas of knowledge or skill of colleagues who have a variety of learning approaches.
• Effective communication with and influence of decision makers product owners and product team to prioritize technical product improvements to meet company and industry standards.

Compensation Overview

The targeted hiring range for this role is $112300 - $160600 annually. However the base pay offered may vary depending on the job-related knowledge skills credentials and experience of each candidate as well as other factors such as the scope and location of the role. Candidates looking for compensation outside of the posted range are encouraged to apply and will be considered based on their individual qualifications and / or may be considered for other positions.

Culture & Total Rewards

Western National has long been known as The Relationship Company and caring for our employees is part of that relationship commitment. We value connectiveness empowerment and accountability and we believe that our employees are our biggest asset.

Currently ranked as the 41st largest private company by revenue in Minnesota (Minneapolis/St. Paul Business Journal) Western National has earned accolades year-over-year as an employer of choice and garnered multiple awards for wellness in the workplace. Western National has also been named a Top Workplace by the Star Tribune for consecutive addition the Group is consistently recognized as a Wards 50 property-and-casualty insurance company for its outstanding financial results.

Western National offers full-time employees a significant Total Rewards Package including:

• Medical insurance plan options and other standard employee benefits including dental insurance vision benefits life insurance disability insurance and more!
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
• 401(k) Plan (participants are eligible for 100% matching on the first 6% of their contributions)
• Wellbeing Program including onsite fitness studio
• Paid Time Off including holiday vacation and volunteer
• 100% company-paid tuition reimbursement for approved job-relevant coursework and access to The Institutes (Risk and insurance education)
• Paid parental leave
• Bonus opportunities

Western National believes in supporting balance between work and life by providing a flexible work environment which includes a variety of hybrid and remote work arrangements designed to balance individual job department and company needs.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Western National provides employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

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