Real Estate Account Executive Phoenix

Summary of Responsibilities:

• Manage key accounts portfolio.
• Achieve assigned strategic account objectives. Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
• Build and maintain strong long-lasting client relationships.
• Communicate with major clients on a regular basis and respond to specific queries.
• Suggest solutions and innovative ideas that meet client needs.
• Problem solves open and ongoing internal or external issues for assigned clients and is the main point of escalations.
• Act as the liaison between key customers and internal teams
• Responsible for new client rollout within the organization and coordinate campaign announcements.
• Conduct periodic profitability reviews of assigned clients and identify any corrective action steps.
• Assist in training and coaching new clients as it relates to Cinch products services and systems.
• Monitor sales performance metrics
• Responsible for reviewing with the marketing team the effectiveness of campaigns and identifying areas of opportunities to grow the clients overall profitability.
• Effectively communicate the value of a home warranty to real estate professionals and promote the benefits of home warranty programs.
• Assist clients with questions and inquiries regarding customer coverage.
• Problem solves any issues and assists with claim processes as needed.
• Conduct business during normal business hours and some evenings/weekends overnight travel may be needed on occasion to service accounts throughout the region.

Qualifications:

• 3 years of account management and/or marketing experience preferably in real estate insurance mortgage title or home warranty however candidates from companies with robust sales training programs will be considered.
• Demonstrated success in a consultative selling and/or account management environment.
• Excellent verbal and written communication skills with equally good listening and opportunity qualification skills
• Proven ability to juggle multiple account management projects at a time while maintaining sharp attention to detail
• Excellent negotiation and presentation abilities.
• Experience working on virtual field sales account teams.
• Ability to travel within assigned sales region.
• Competence in handling difficult customer issues and skillful with conflict resolution.
• Strong organizational and time management skills

Education:

• Bachelors degree or equivalent experience

Required Experience:

IC