Assistant Branch Manager
Mosquito Authority Pest Authority
West Palm Beach FL
About Us
Mosquito Authority Pest Authority is one of the fastest-growing service brands in the Southeast known for reliable treatments exceptional customer experience and a team-first culture built on accountability and results.
We dont do contracts. We dont do excuses. We deliver top-tier service and create long-term career opportunities for driven professionals.
Were expanding our West Palm Beach branch and seeking a high-performing Assistant Branch Manager to help lead develop and grow a winning team.
Position Overview
The Assistant Branch Manager is a hands-on leadership role supporting daily operations technician development and sales and service execution. This role is ideal for a leader who coaches from the front holds teams accountable and helps build a high-performance culture.
Key Responsibilities
Leadership & Team Development
Support the Branch Manager in leading and developing field technicians
Conduct ride-alongs coaching and performance evaluations
Lead daily huddles and weekly training meetings
Assist with recruiting onboarding and training
Uphold company culture professionalism and service standards
Sales & Customer Success
Drive daily sales execution upsells and recurring service conversions
Coach technicians on customer communication and value presentation
Support retention efforts and professionally resolve escalations
Promote white-glove service and a strong online reputation
Operations & Field Excellence
Assist with scheduling routing and daily operations
Perform field audits to ensure quality safety and consistency
Monitor inventory equipment and vehicle readiness
Ensure compliance with treatment protocols PPE and regulations
Branch Growth & Performance
Support execution of branch growth strategies
Maintain accountability and consistent customer experience
Identify process routing and service improvements
Provide feedback and reporting to leadership
What Were Looking For
Strong hands-on leadership style
Natural coach and mentor
Comfortable with customer interaction and problem-solving
Service industry experience preferred (pest control a plus not required)
Clear communicator; organized and process-driven
Growth-minded with interest in long-term advancement
Tech-comfortable (mobile apps routing software CRM)
Requirements
Valid drivers license and clean driving record
Ability to pass background check and drug screening
Comfortable working outdoors in varying conditions
Ability to perform physical tasks (walking bending lifting up to 40 lbs)
Professional appearance and communication skills
Prior leadership or supervisory experience preferred
Why Join Us
Fast-growing stable company with clear advancement paths
Professional training certifications and development
Strong reputation for service quality and customer satisfaction
Supportive leadership team focused on accountability and teamwork
Opportunity to make a real impact at the branch level
Compensation & Benefits
Competitive compensation and benefits offered commensurate with experience. Top-tier candidates can expect market-leading pay.
WHO YOU ARE
1. Enjoy working outdoors
2. Self-starter and highly motivated
3. Can work independently
4. Enjoy engaging with clients
WHO WE ARE
1. Nationally recognized brands
2. Competitive pay
3. Safe working environment
4. Team atmosphere
Our mission is simple:
Help protect families from mosquitoes ticks and other pests and the diseases they carry.
The best part Theres no experience needed! You will be provided with expert training when you join our team. Enter your zip code to see opportunities to join our team in your area.