Operations Manager, AMZL
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Job Location:
Monthly Salary:
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
At Amazon were looking for passionate driven leaders who excel in fast-paced environments and solve complex challenges.
As an Operations Manager (OM) at Amazon Logistics (AMZL) youll ensure packages move efficiently through our network to reach customers on time. Youll lead teams drive improvements and directly impact our delivery experience for millions of customers.
This isnt just an operations roleits an opportunity to lead innovate and make a real impact on the
way we deliver smiles to millions of customers. If you are someone who loves problem-solving driving
continuous improvement and leading high-performing teams this is the role for you!
In this role youll oversee daily logistics operations at our Heathwood Delivery Station supervising a team of Shift Managers while reporting to the Site Lead.
Key job responsibilities
Key job responsibilities
- Manage and develop a team of Shift Managers and their associates
- Serve as proxy for the Site Lead when required
- Analyze operational forecasts and determine productivity requirements for the delivery station
- Champion safety programs to maintain a secure environment for all associates and Delivery Service Partners
- Identify and implement process improvement initiatives using Lean methodologies
- Measure shift performance against business metrics and develop action plans to improve operational excellence
- Optimize resource planning and oversee shift patterns managed by direct reports
A day in the life
A day in the life
Youll start your day reviewing previous shift performance data and planning the day ahead with your team. Throughout your shift youll conduct floor walks to observe operations coach Shift Managers address emerging issues and implement process improvements. Youll participate in daily operational meetings analyze metrics and collaborate with cross-functional teams to ensure service levels are met. Your day includes both strategic planning and hands-on problem-solving to maintain efficient operations.
About the team
About the team
Amazon Logistics (AMZL) handles last mile delivery in partnership with third-party distribution businesses. Our Delivery Stations have two main operational areas: Under The Roof (UTR) associates who process products for dispatch and On The Road (OTR) teams who ensure safe and timely delivery to customers. We focus on creative thinking and continuous improvement to deliver millions of packages while providing an exceptional customer experience.
- 2 years of employee and performance management experience
- Bachelors degree or equivalent or 2 years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area including weekends nights and/or holidays
- 2 years of performance metrics process improvement or lean techniques experience
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
As an Operations Manager (OM) at Amazon Logistics (AMZL) youll ensure packages move efficiently through our network to reach customers on time. Youll lead teams drive improvements and directly impact our delivery experience for millions of customers.
This isnt just an operations roleits an opportunity to lead innovate and make a real impact on the
way we deliver smiles to millions of customers. If you are someone who loves problem-solving driving
continuous improvement and leading high-performing teams this is the role for you!
In this role youll oversee daily logistics operations at our Heathwood Delivery Station supervising a team of Shift Managers while reporting to the Site Lead.
Key job responsibilities
Key job responsibilities
- Manage and develop a team of Shift Managers and their associates
- Serve as proxy for the Site Lead when required
- Analyze operational forecasts and determine productivity requirements for the delivery station
- Champion safety programs to maintain a secure environment for all associates and Delivery Service Partners
- Identify and implement process improvement initiatives using Lean methodologies
- Measure shift performance against business metrics and develop action plans to improve operational excellence
- Optimize resource planning and oversee shift patterns managed by direct reports
A day in the life
A day in the life
Youll start your day reviewing previous shift performance data and planning the day ahead with your team. Throughout your shift youll conduct floor walks to observe operations coach Shift Managers address emerging issues and implement process improvements. Youll participate in daily operational meetings analyze metrics and collaborate with cross-functional teams to ensure service levels are met. Your day includes both strategic planning and hands-on problem-solving to maintain efficient operations.
About the team
About the team
Amazon Logistics (AMZL) handles last mile delivery in partnership with third-party distribution businesses. Our Delivery Stations have two main operational areas: Under The Roof (UTR) associates who process products for dispatch and On The Road (OTR) teams who ensure safe and timely delivery to customers. We focus on creative thinking and continuous improvement to deliver millions of packages while providing an exceptional customer experience.
- 2 years of employee and performance management experience
- Bachelors degree or equivalent or 2 years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area including weekends nights and/or holidays
- 2 years of performance metrics process improvement or lean techniques experience
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
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