User Experience Researcher

Columbus, NE - USA

Monthly Salary: $ 108400 - 180600

Posted on: 21 hours ago

Vacancies: 1 Vacancy

Job Summary

McKesson is an impact-driven Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights products and services that make quality care more accessible and affordable. Here we focus on the health happiness and well-being of you and those we serve we care.

What you do at McKesson matters. We foster a culture where you can grow make an impact and are empowered to bring new ideas. Together we thrive as we shape the future of health for patients our communities and our people. If you want to be part of tomorrows health today we want to hear from you.

CoverMyMeds is a leading healthcare technology company dedicated to helping patients access the medications they need to live healthier lives. We bring together providers pharmacists payers and life sciences partners through solutions that simplify medication access and remove barriers to care. As we continue to grow and transform the healthcare experience we rely on empathetic problem-solvers who are passionate about making a meaningful impact for patients and clinicians nationwide.

Role Overview

As a UX Researcher at CoverMyMeds you will use a variety of research methods to guide humancentered product decisions. Youll collaborate closely with Product Engineering UX Analytics and Customer Success teams to uncover user needs shape product strategy and deliver insights that directly influence the patient and provider experience. This is a hands-on role for someone excited about solving complex healthcare challenges in a fast-paced environment.

Key Responsibilities

Conduct qualitative and quantitative research to inform product strategy discovery and design decisions.
Partner with cross-functional teams to identify experience opportunities and test product hypotheses.
Utilize research methods such as surveys experiments data analysis and moderated/unmoderated studies.
Lead and facilitate ideation workshops to support collaborative problemsolving.
Present insights and recommendations through clear compelling storytelling.
Contribute to long-term research and UX strategy ensuring scalable patterns and best practices.
Continuously iterate on concepts to build deep expertise in user behaviors and needs.
Advocate for UX maturity within your product team and the broader organization.

About You

Deep curiosity about human behavior and motivation.
Comfort navigating ambiguity in a rapidly evolving healthcare landscape.
Collaborative mindset and willingness to share responsibility for understanding users.
Commitment to empowering teams through UX best practices.
Quick adaptability as products processes and technology mature.
Balanced and Agile approach to strategy research interaction design and visual thinking.

Minimum Qualifications

Degree or equivalent experience and typically requires 4 years of relevant experience

Critical Skills (Required)

4 years of UX Research experiencewith digital products.
Proficiency inqualitative and quantitative research methods(e.g. interviews surveys experiments data analysis).
Proficiency in long term research method (site visit journaling discovery)
Ability to independently choose appropriate research methodologies based on goals and constraints.
Strong communication skills to execute research activities and engage/influence stakeholders.
Experience collaborating incross-functional product teamswithin a complex business environment.
Understanding of thedesign processfrom discovery through evaluation.

Preferred Skills

Familiarity with product and research tools such asMiroFigJamLucidchartUserTesting User Interviews or Qualtrics.
Comfort withproduct analytics toolsand behavioral analysis.
Experience inhealthcare or specialty medicationworkflows.
Experience working in a highly regulated field or industry.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors including performance experience and skills equity regular job market evaluations and geographical markets. The pay range shown below is aligned with McKessons pay philosophy and pay will always be compliant with any applicable regulations. In addition to base pay other compensation such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson pleaseclick here.

Our Base Pay Range for this position

$108400 - $180600

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKessons (or affiliated entities like CoverMyMeds or RxCrossroads) name in fraudulent emails job postings or social media light of these scams please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: .

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability age genetic information or any other legally protected category. For additional information on McKessons full Equal Employment Opportunity policies visit our Equal Employment Opportunity page.

McKesson welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation please contact us by sending an email to .

Join us at McKesson!

Required Experience: