An exciting career awaits you

At MPC were committed to being a great place to work one that welcomes new ideas encourages diverse perspectives develops our people and fosters a collaborative team environment.

• Identifies performance bottlenecks conducts root cause analysis and proposes and implements solutions to enhance system performance and resource utilization. Establishes performance benchmarks conducts capacity planning and collaborates with other teams to optimize infrastructure performance. Collaborates with junior engineers & cross-functional teams to implement performance tuning strategies and optimize system resources for better efficiency.
• Contributes to the development and improvement of troubleshooting procedures measures to minimize system downtime and documentation. Leads and manages technical support activities and troubleshooting efforts for infrastructure including handling escalated and complex issues. Leads vendor technical support to drive for resolutions. Performs advanced system tuning and optimization to maximize performance using IT Service Management practices. Collaborates with internal teams to enhance support processes and methodologies.
• Analyzes performance and utilization data to identify trends and patterns; provides recommendations for optimization and corrective actions to drive for continuous improvement; prepares comprehensive reports on infrastructure performance.
• Leads the design and configuration of complex hardware and software systems considering best practices and industry standards. Builds and deploys highly available and scalable infrastructure solutions.
• Leads the creation and maintenance of a comprehensive knowledge base for infrastructure-related topics including troubleshooting guides configuration documentation and best practices. Promotes knowledge sharing culture by organizing training sessions mentoring junior engineers and encouraging cross-team collaboration.
• Collaborates with the process Owner and identifies trends in issues and determines the root cause to reduce future issues.
• Executes the regular analysis and interpretation of traffic and utilization of services on network connections.
• Leads the improvement recommendations and presents effectively to senior and executive management and global teams. Presents and leads client meetings with the business and development teams. Communicates with senior leaders for understanding and execution of cross functional complex processes and applications to solve for client requirements.

• Bachelors Degree in Information Technology related field or equivalent experience.
• 5 or more years of relevant experience required.

• Business Acumen Applies knowledge of MPCs business industry and the marketplace to advance the organizations goals. Makes decisions and recommendations clearly linked to MPCs strategy.
• Business Process Improvements The process of analyzing business processes and workflows within the organization and identifying new approaches to redesign business activities or optimize performance quality and speed of processes - including identifying and evaluating process automation opportunities.
• Cost Optimization The process to analyze plan and manage costs for cost efficiency and expense reduction while maximizing business value.
• IT Infrastructure Management Planning design delivery and control of information technology infrastructure.
• IT Security Management The process tools and methodologies applied for the protection of information and information systems against unauthorized access or modification of information.
• Network Administration Organizing installing and supporting the organizations computer systems including local area networks LANs wide area networks (WANs) network segments intranets and other data communication systems.
• Policy Management The process of creating implementing and maintaining policies and procedures within an organization.
• Service Delivery Management The manner in which an organization provides users access to IT services which include applications data storage and other business resources.
• System Administration Performs a variety of functions including user management system monitoring system configuration performance tuning backup and recovery and access control.
• System Testing The process of testing conducted on a complete integrated system to evaluate the systems compliance with its specified requirements.
• Systems Design The process of designing technical solutions and systems to meet specified business and user requirements that are compatible with established system architectures as well as organizational and performance standards.
• Troubleshooting The act or process of discovering and resolving problems disputes or mechanical issues through a systematic usually iterative approach.
• Vendor Management The process to maintain relationships with key vendors that deliver products services and support to the business. Simultaneously negotiating and managing contracts with key service providers to ensure service levels are set appropriately and met on an ongoing basis.

MINIMUM QUALIFICATIONS:
Bachelors Degree in Information Technology related field orequivalent experience.
5 years of relevant experience required

As an energy industry leader our career opportunities fuel personal and professional growth.

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Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race color religion creed sex gender (including pregnancy childbirth breastfeeding or related medical conditions) sexual orientation gender identity gender expression reproductive health decision-making age mental or physical disability medical condition or AIDS/HIV status ancestry national origin genetic information military veteran status marital status citizenship or any other status protected by applicable federal state or local laws. If you would like more information about your EEO rights as an applicant click here.

If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP please contact our Human Resources Department at . Please specify the reasonable accommodation you are requesting along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes but is not limited to access to health vision and dental insurance paid time off 401k matching program paid parental leave and educational reimbursement. Detailed benefit information is available at. The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program.

Equal Opportunity Employer: Veteran / Disability

We will consider all qualified Applicants for employment including those with arrest or conviction records in a manner consistent with the requirements of applicable state and local reviewing criminal history in connection with a conditional offer of employment Marathon will consider the key responsibilities of the role.