Supervisor-MSH-Sinai Signature Services-FT-DaysEvenings (FlexSplit Shift) WeekdaysWeekendsHolidays
New York City, NY - USA
Job Summary
Supervisor MSH Sinai Signature Services FT Days/Evenings (Flex/Split Shift) Weekdays/Weekends/Holidays
Responsible for the oversight of administrative activities consistent with departmental objectives administrative policies and practices. Provides direct supervision for administrative and support staff such as business associates patient services liaisons and discharge lounge team. Ensures the successful delivery of support services and satisfactory customer service within the department unit or care center.
Responsibilities
Supervises a dynamic team provides leadership and discusses job performance to identify and resolve issues.
Plans and schedules daily work assignments of team to ensure proper distribution of assignments and adequate staffing space and facilities for subsequent performance of duties.
Reviews and revises work processes and procedures to ensure efficient and effective operations.
Tracks and reports on performance and operational measures.
Establishes and maintains liaison with other departments units or care centers as well as within own department to ensure effective coordination of work activities.
Upholds environment of care standards through active rounding with Support Services and Leadership ensuring organized clean and welcoming spaces.
Assists in purchasing and procurement for supply and equipment within designated areas.
Fosters an environment of open communication and teamwork in support of the department and organizations goals and objectives.
Guarantees compliance with departmental and organizational policies and procedures.
Enforces relevant policy updates and communication roll outs.
Monitors compliance with HIPAA and patient confidentiality laws.
Supports Joint Commission accreditation standards.
Addresses patient and visitor complaints in a timely professional manner.
Ensures staff complete yearly training modules.
Performs other related duties.
Qualifications
- Bachelors degree preferred or equivalent combination of work experience and education.
- 5 years of directly related experience with 1 year in a supervisory role or an equivalent combination of relevant education and/or experience.
Non-Bargaining Unit M7T - Sinai Signature Services - MSH Mount Sinai Hospital
Required Experience:
Manager
Key Skills
About Company
Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled ... View more