Business Process Expert ATR

Business Process Expert ATR

Join the wave of growth at Maersk! Were not just a company were a movement. With a vision larger than the ocean were on a mission to connect and simplify our customers supply chains as a true integrator of container logistics. And we need talented individuals like you to make it happen!

A year of growth and were just getting started! Our Global Service Centers (GSC) in Mexico and Brazil have been thriving for over a year now and were taking it to the next level. As part of our GSC Americas team youll be at the forefront of driving excellence across our global network collaborating with diverse professionals and embracing challenges that inspire growth. If youre ready to propel your career with a world leader in transport and logistics Maersk is your destination. Embark on a journey with uswhere your passion will navigate the future of global commerce.

Heres the Deal:

As a Business Process Expert (BPE) ATR you act as the process authority for L3L5 ATR processes ensuring standardization compliance and continuous improvement across APM Terminals. You support Business Process Owners (BPOs) and Functional Process Owners (FPOs) by providing expert insights on process data and system functionality ensuring that operational standards are understood feasible and consistently followed. You represent the voice of the user community support global governance and help drive impactful improvements at scale.

Key Responsibilities:

Processes & Standardization

Own and maintain L4 SOPs and related L5 workflows.

Keep all SOPs updated including inputs outputs KPIs and success criteria.

Support FPOs in shaping endtoend L3 process journeys.

Drive standardization and automation across terminals.

Collaborate with peer BPEs to support APMT global standardization goals.

Performance Management & Compliance

Monitor operational process KPIs and follow up with FPOs/Key Users where needed.

Contribute to SQDC performance activities and process confirmations.

Ensure controls are in place to keep processes repeatable compliant and auditready.

Identify and manage local exceptions requiring formal signoff.

Facilitate knowledgesharing communities to strengthen skills and alignment.

Change Management

Review and validate frontline change requests ensuring clarity and feasibility.

Identify opportunities to remove waste and improve processes through Kaizens.

Engage and influence process users to drive adoption of improvements.

Support deployment of new processes or system changes.

Lead the Key User community for coaching communication and adherence to standards.

Ensure training materials remain accurate and support new releases or transitions.

The Basics:

Academic Background: Bachelors degree in finance Accounting Business or related field

Years of Experience: 46 years including at least 3 years as a super user in relevant functions

Software: ERP systems & Excel Intermediate (Pivot Tables & Formulas)

Technical Skills: Deep knowledge of L3L5 execution data flows systems and process governance

Competencies:

Strong stakeholder management

Adaptability and resilience

Excellent communication and facilitation skills

Ability to influence without authority

Structured problemsolving

Calm and effective when navigating resistance

Recognized expertise by peers

Please consider:

Due to country regulations related to foreigner employment guidelines we can only consider Mexican workers for our Americas Hub in Mexico City.

What we offer:

At Maersk we offer exciting global career opportunities that enhance your skills through our awardwinning diversityfocused talent development programs. Our dynamic work environment keeps you energized and motivated as you join a valuesdriven diverse and passionate team that truly supports one another. We are dedicated to fostering a culture of fairness respect responsibility and care for our business and customers. With competitive compensation and benefits our globally recognized talent policies ensure continuous investment in your personal and professional growth. We value diversity as a source of strength and are committed to helping you unlock your full potential as part of our highperforming teams.

Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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