Location:
8162 S Priest Dr Tempe Arizona 85284 United States of AmericaDesired Experience:
Strong written and verbal communication skills strong interpersonal skills. Must be detail oriented organized and proficient in the use of Microsoft Word & Excel. Strong ability to follow up with emails and phone calls. Ability to motivate and lead a team. Able to work with all levels of management.
Duties and Comments:
Oversee the day-to-day activities of the CSRs. Manage all CSR weekly schedules time off etc. Ensure the team is performing to meet goals. Define clear team objectives. Create actionable plans and strategies to achieve goals and improve efficiency. Interview hire and provide training opportunities for the team. Address and mediate and customer grievances.
Recommended Skills:
Business Management
Call Center Customer Service
Computer Windows Excel (Spreadsheets) Microsoft Word PowerPoint
Retail Sales/Customer Service Representative Management
U-Haul Holding Company and its family of companies including U-Haul International Inc. (U-Haul) continually strives to create a culture of health and wellness. Consistent with applicable state law U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Pennsylvania Texas Utah Vermont Virginia and Washington. U-Haul has observed this hiring practice since February 1 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race color religion sex national origin physical or mental disability veteran status or any other basis protected by applicable federal provincial state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Required Experience:
Manager
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