At Gilead were creating a healthier world for all people. For more than 35 years weve tackled diseases such as HIV viral hepatitis COVID-19 and cancer working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the worlds biggest health challenges and our mission requires collaboration determination and a relentless drive to make a difference.
Every member of Gileads team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions and were looking for the next wave of passionate and ambitious people ready to make a direct impact.
We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future you are the key driver in evolving our culture and creating an environment where every employee feels included developed and empowered to fulfil their aspirations. Join Gilead and help create possible together.
Job Description
At Gilead our pursuit of a healthier world for all people has yielded a cure for hepatitis C revolutionary improvements in HIV treatment and prevention as well as advancements in therapies for viral and inflammatory diseases and certain cancers.
We set and achieve bold ambitions in our fight against the worlds most devastating diseases united in our commitment to confronting the largest public health challenges of our day and improving the lives of patients for generations to come.
The Trade Operations Manager supports Gileads Market Access Operations (MAO) organization by ensuring compliant efficient and datadriven execution of daily trade operations activities. This role manages order evaluation inventory monitoring customer interactions returns processing and crossfunctional collaboration while upholding SOX controls and contract requirements. The ideal candidate brings strong analytical capabilities operational rigor strategic thinking and the ability to communicate effectively in dynamic situations.
Key Responsibilities
Operational Execution
Ensure strict compliance with contract terms and SOX controls for all daytoday Trade Operations activities.
Evaluate daily directcustomer orders against inventory data feeds and confirm that contractual inventory limits are met.
Monitor internal inventory and metric reports to identify potential stock shortages and proactively engage with customer buyers regarding their stocking plans.
Partner with the sales team to understand indirect customer stocking issues and communicate relevant updates to buyers and account management.
Review direct and indirect customer product returns and determine the appropriate credit values based on Gileads return policies.
Collaborate with thirdparty logistics providers and datawarehouse vendors to support accurate and timely data flows.
Support internal teamsincluding Supply Chain Legal Finance Quality IT and Auditto advance business goals and maintain operational excellence.
Maintain high standards of customer service for both direct and indirect customers in alignment with Gilead policies.
Analysis Reporting & Continuous Improvement
Perform adhoc reporting analytics and documentation tasks based on evolving business needs.
Serve as a resource across the Trade organization (Operations Strategy Contracting Relations) for analytics contracting strategy and recommendations.
Analyze data from multiple sources and clearly communicate insights to crossfunctional partners.
Evaluate existing processes and recommend improvements to enhance transactional efficiency accuracy and adaptability within a dynamic business environment.
Basic Qualifications:
Bachelors Degree and Six Years Experience
OR
Masters Degree and Four Years Experience
OR
PhD / PharmD
Preferred Qualifications
3 years of experience in the pharmaceutical or biotech industry preferably in a trade operations or similar role.
Working knowledge of ERP systems (SAP) trade data platforms (IntegriChain or ValueCentric) EDI datasets (852/867) and visualization tools (Tableau).
Understanding of contracts regulations industry standards and standard operating procedures.
Familiarity with pharmaceutical trade operations distribution models and compliance requirements.
Bachelors degree in Business Administration Supply Chain Economics Finance Engineering or related field.
Proficiency with MS Office applications with advanced Excel skills (e.g. VLOOKUP PivotTables).
Ability to multitask selfstart and prioritize adhoc requests in a fastpaced deadlinedriven environment.
Strong analytical skills and experience working with large or complex datasets.
Excellent written and verbal communication skills with demonstrated ability to simplify complex topics for diverse audiences.r
Ability to make decisions influence peers and solve problems collaboratively.
People Leader Accountabilities:
Create Inclusion - knowing the business value of diverse teams modeling inclusion and embedding the value of diversity in the way they manage their teams.
Develop Talent - understand the skills experience aspirations and potential of their employees and coach them on current performance and future potential. They ensure employees are receiving the feedback and insight needed to grow develop and realize their purpose.
Empower Teams - connect the team to the organization by aligning goals purpose and organizational objectives and holding them to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem.
For additional benefits information visit:
Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment and is dedicated to fostering an inclusive work environment comprised of diverse perspectives backgrounds and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race color religion national origin sex age sexual orientation physical or mental disabilitygenetic information or characteristic gender identity and expression veteran status or other non-job related characteristics or other prohibited grounds specified in applicable federal state and local order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Era Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact for assistance.
For more information about equal employment opportunity protections please view theKnow Your Rights poster.
NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT
YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT
Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law.
Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.
Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.
Please apply via the Internal Career Opportunities portal in Workday.
Required Experience:
Manager
Gilead Sciences is continuing to hire for all open roles. Our interview process may be conducted virtually and some roles will be asked to temporarily work from home. Over the coming weeks and months, we will be implementing a phased approach to bringing employees back to site to ensu ... View more