Customer Service Training Specialist III
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Job Location:
Hillsboro, IL - USA
Yearly Salary:
$ 64522 - 113600
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
COMPANY: LOCATION: TITLE: HOURS:
Salary:
Thermo Fisher Scientific Inc.
5350 NE Dawson Creek Drive Hillsboro Oregon 97124 Customer Service Training Specialist III
Monday to Friday 8:00 am to 5:00 pm
$64522.00-$113600.00 per year
DUTIES: Deliver engaging skills-based classroom and hands-on training to service engineers on the installation verification and repair of our systems.
- Monitor and manage trainee learning curves through both individual support and group classroom activities.
- Translate highly technical concepts into clear accessible learning materials transforming traditional classroom training into e-learning modules.
- Mentor trainees through hands-on exercises using real-life tools to enhance skill development.
- Provide detailed work instructions to support fieldwork and training exercises.
- Facilitate accelerated learning ensuring trainees quickly gain proficiency.
- Maintain and repair training department equipment including microscopes ensuring they are in optimal condition for both training and customer-related processes.
REQUIREMENTS: MINIMUM Education Requirement: Bachelors degree or foreign degree equivalent in Applied Science Mechanical Engineering or related field of study.
MINIMUM Experience Requirement: 3 years of experience as a Test Technician or a related occupation.
Alternative Education and Experience Requirement: Masters degree or foreign degree equivalent in Applied Science Mechanical Engineering or related field of study or related field of study and 1 year of experience as a Test Technician or a related occupation.
Required knowledge or experience with:
- CEOS Probe corrector operation and alignments;
- Experience with X-FEG electron source;
- Titan Themis electron optics alignments;
- System Testing;
- Aligning TEM microscopes;
- Troubleshooting mechanical and software issues related to TEM microscopes;
- Image and Probe Correctors and;
- Corrective optics Maintenance.
Required Experience:
IC
About Company
Electron microscopes reveal hidden wonders that are smaller than the human eye can see. They fire electrons and create images, magnifying micrometer and nanometer structures by up to ten million times, providing a spectacular level of detail, even allowing researchers to view single a ... View more
