IT Support Specialist I
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Job Location:
Springfield, VT - USA
Monthly Salary:
$ 51911 - 68589
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description Summary
Join LLCC as our IT Support Specialist I. Be at the forefront of innovation providing expert tech solutions and support that drive success across our organization. If youre passionate about technology and thrive in dynamic environments we want you on our team! This position provides frontline support to students faculty and staff; assisting with efficient and reliable solutions to help the LLCC college community to succeed. This position will be located at LLCC main campus in Springfield IL. As a staff member at LLCC you can look forward to 23 paid holidays a year including 2 weeks at the end of the calendar year and one week in March for mid-semester break; 12 Fridays off in the summer; and 2 personal days 15 sick days and starting with 10 vacation days per year. LLCC staff their spouse and qualified dependent children are eligible to use the tuition waiver on credited courses. Staff can also enjoy free access to our on-campus fitness center. LLCC is a positive team-oriented environment supportive of staff development. You can view all benefits on our website . Come join our team and experience success at LLCC ! Starting salary will be within one of the three ranges below based on skills experience and training as defined. There is a defined career progression for this position. Level progression will be based on experience skills mastered and training/education obtained. I: Entry level foundational knowledge and experience $48203 $63327 II: 3 years experience intermediate knowledge advanced desktop support experience $51911-$68589 III : 5 years experience advanced desktop support experience experience in systems management/administration demonstrated leadership abilities $55976-$74216
Required Qualifications
Associates degree in Information Technology or related field; or equivalent work experience One or more years of relevant work experience in enterprise IT Experience supporting end users remotely as well as in-person Knowledge of current and emerging technology Customer-focused attitude with strong communication and interpersonal skills Excellent problem-solving abilities and attention to detail Knowledge of networking fundamentals Possess (or obtain within 6 months of employment) and maintain a valid and current CompTIA A Certification Valid drivers license Employment is contingent upon the successful completion of a criminal background check physical and functional capacity exam.
Preferred Qualifications
Experience in a helpdesk or technical support role within an educational or similar environment is highly desirable. Familiarity with ITIL (Information Technology Infrastructure Library) practices and principles. Proven ability to handle multiple tasks simultaneously and manage time effectively in a fast-paced environment. Strong understanding of cybersecurity best practices and experience in implementing security measures. Server administration experience. Previous experience administering a Microsoft 365 environment. Previous experience supporting Apple products in an enterprise or educational environment. Experience installing and supporting audio/visual systems. Experience supporting videoconferencing equipment in an enterprise environment. Experience supporting Layer 1 network issues. Experience in IT asset management and deployment
Work Schedule
8:00 5:00 Monday-Friday
Join LLCC as our IT Support Specialist I. Be at the forefront of innovation providing expert tech solutions and support that drive success across our organization. If youre passionate about technology and thrive in dynamic environments we want you on our team! This position provides frontline support to students faculty and staff; assisting with efficient and reliable solutions to help the LLCC college community to succeed. This position will be located at LLCC main campus in Springfield IL. As a staff member at LLCC you can look forward to 23 paid holidays a year including 2 weeks at the end of the calendar year and one week in March for mid-semester break; 12 Fridays off in the summer; and 2 personal days 15 sick days and starting with 10 vacation days per year. LLCC staff their spouse and qualified dependent children are eligible to use the tuition waiver on credited courses. Staff can also enjoy free access to our on-campus fitness center. LLCC is a positive team-oriented environment supportive of staff development. You can view all benefits on our website . Come join our team and experience success at LLCC ! Starting salary will be within one of the three ranges below based on skills experience and training as defined. There is a defined career progression for this position. Level progression will be based on experience skills mastered and training/education obtained. I: Entry level foundational knowledge and experience $48203 $63327 II: 3 years experience intermediate knowledge advanced desktop support experience $51911-$68589 III : 5 years experience advanced desktop support experience experience in systems management/administration demonstrated leadership abilities $55976-$74216
Required Qualifications
Associates degree in Information Technology or related field; or equivalent work experience One or more years of relevant work experience in enterprise IT Experience supporting end users remotely as well as in-person Knowledge of current and emerging technology Customer-focused attitude with strong communication and interpersonal skills Excellent problem-solving abilities and attention to detail Knowledge of networking fundamentals Possess (or obtain within 6 months of employment) and maintain a valid and current CompTIA A Certification Valid drivers license Employment is contingent upon the successful completion of a criminal background check physical and functional capacity exam.
Preferred Qualifications
Experience in a helpdesk or technical support role within an educational or similar environment is highly desirable. Familiarity with ITIL (Information Technology Infrastructure Library) practices and principles. Proven ability to handle multiple tasks simultaneously and manage time effectively in a fast-paced environment. Strong understanding of cybersecurity best practices and experience in implementing security measures. Server administration experience. Previous experience administering a Microsoft 365 environment. Previous experience supporting Apple products in an enterprise or educational environment. Experience installing and supporting audio/visual systems. Experience supporting videoconferencing equipment in an enterprise environment. Experience supporting Layer 1 network issues. Experience in IT asset management and deployment
Work Schedule
8:00 5:00 Monday-Friday
Required Experience:
IC
Key Skills
- Fund Management
- Corporate Sales
- HR Recruitment
- Linux
- Airlines
About Company
Lincoln Land Community College (LLCC) serves individuals of all ages and offers accessible, affordable educational programs leading to transfer and career training degrees and certificates.
