Associate Service Administrator 9 Months
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Job Location:
Cluj-Napoca - Romania
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
If you are an organized and motivated administrative professional looking to start or grow your career in a multinational environment the role Associate Service Administrator offers the opportunity to learn the full quotationtoorder process support customers across Europe and collaborate closely with Inside Sales Project Management and Documentation teams.
Reporting to the Inside Sales Team Lead you will manage RFQs prepare quotations process customer orders track delivery progress and ensure accurate documentation throughout the service cycle contributing to smooth project execution and an excellent customer experience
In This role Your Responsibilities Will Be:
Receive and review customer RFQs and prepare quotations based on technical and commercial requirements.
Enter and validate customer orders in the ERP system ensuring all data is accurate and complete.
Coordinate lead times and delivery information with factories planning teams and suppliers.
Monitor order progress and provide timely status updates to internal stakeholders.
Manage changes to quotations and orders aligning with Project Managers and Proposal Engineers.
Ensure required documentation is complete and delivered on time in collaboration with the Documentation team.
Participate in internal handover meetings and coordination calls.
Maintain accurate digital records and follow Emerson Trade Compliance and internal procedures.
Who you are:
You place customers at the center of your work responding promptly and accurately to their needs while maintaining a high level of service. You take initiative and manage multiple tasks with energy and ownership keeping activities moving even when priorities shift. You communicate clearly collaborate effectively across teams and build strong positive working relationships that help drive results in a fastpaced multinational environment.
For This Role You Will Need:
Bachelors degree preferably in a technical business or engineeringrelated field.
02 years of experience in administration sales support customer service business operations or similar roles
Good proficiency in English both written and spoken.
Ability to work in a structured process environment and collaborate across teams.
Strong PC skills and confidence using Microsoft Office (Excel Outlook Word Teams).
Preferred Qualifications That Set You Apart:
Basic understanding of IT systems or IT infrastructure.
Experience using ERP or CRM tools (e.g. Oracle SAP Salesforce).
Ability to work autonomously stay organized and manage multiple tasks.
Our Culture & Commitment To You
At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.
Required Experience:
IC
Key Skills
- Restaurant Experience
- Time Management
- Food Service
- Data Entry
- Customer Service
- Direct Support
- Computer Skills
- Serving Experience
- Medical office experience
- Dietary Department Experience
- Medical Terminology
- Phone Etiquette
About Company
Emerson has refocused its business portfolio to deliver solutions that bring greater value to our customers. About Emerson We concentrate on the most complex, profound challenges facing the world in the process, industrial, commercial and residential markets. Our global talent, best-i ... View more
