Senior Product Designer

About Karbon

Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries we have grown into a globally distributed team across the US Australia New Zealand Canada the United Kingdom and the Philippines. We are well-funded ranked #1 on G2 growing rapidly and have a people-first culture that is recognized with Great Place To Work certification and on Fortune magazines Best Small Workplaces List.

About the Role

Were looking for a Senior Product Designer to lead complex design initiatives and play a critical role in shaping high-quality customer-centered experiences across Karbons product.

As a senior individual contributor youll operate with a high degree of autonomydefining problems exploring solutions and delivering well-crafted designs end-to-end. Youll partner deeply with Product and Engineering influence standards and quality beyond your own work and help elevate the overall design practice through mentorship and example.

Key responsibilities

• Own and drive complex product design work: Lead design for medium-to-large initiatives from discovery through delivery translating ambiguous problem spaces into clear effective solutions that balance customer needs business goals and technical constraints.
• Create AI-enabled experiences: Contribute to the design of AI-powered features that build trust user confidence and long-term value for customers.
• Partner deeply with Product and Engineering: Work closely with Product Managers and Tech Leads as a core triad partnershaping problem definitions exploring solution options and making informed trade-offs throughout the product development lifecycle.
• Deliver high-quality scalable design solutions: Produce concepts flows prototypes and detailed designs that demonstrate strong interaction design visual polish and systems thinkingensuring consistency and quality across the product experience.
• Advocate for the customer experience: Ground your work in a strong understanding of accounting firms by incorporating research insights support data and customer feedback to ensure were solving the right problems in the right way.
• Contribute to design systems and standards: Apply and evolve Karbons design principles and systems identifying opportunities to improve consistency efficiency and scalability without compromising quality.
• Model strong design craft and critique: Participate actively in design reviewsboth giving and receiving thoughtful constructive feedbackand help foster a culture of high standards curiosity and continuous improvement.
• Apply AI to improve design efficiency: Think AI-first embracing AI tooling prototyping and experimentation to increase design efficiency and innovation.
• Mentor and support other designers: Provide guidance and informal mentorship to less experienced designers helping them grow their skills confidence and impact through feedback collaboration and example.

What were looking for

• 68 years of experience in product design ideally within B2B SaaS or complex product environments
• Strong portfolio demonstrating end-to-end design thinking interaction design visual craft and problem-solving across complex systems
• Proven ability to work autonomously on ambiguous problems and drive work forward with clarity and ownership
• Excellent collaboration and communication skills with experience partnering closely with Product and Engineering
• Comfort balancing strategic thinking with hands-on execution
• Experience contributing to or working within established design systems
• Passion for high-quality customer-centered design and continuous improvement

Bonus:

• Experience designing for vertical SaaS professional services or accounting-adjacent products
• Exposure to designing AI-enabled product experiences

Why Work at Karbon

• Gain global experience across USA New Zealand UK and Canada
• 4 weeks annual leave plus 5 extra Karbon Days off a year
• Flexible working environment
• Work with (and learn from) an experienced high-performing team
• Be part of a fast-growing company that firmly believes in promoting high performers from within
• A collaborative team-oriented culture that embraces diversity invests in development and provides consistent feedback
• Generous parental leave

Karbon embraces diversity and inclusion aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If youve made it this far in the job description but your past experience doesnt perfectly align we do encourage you to still apply. You could still be the right person for the role!

We recruit and reward people based on capability and performance. We dont discriminate based on race gender sexual orientation gender identity or expression lifestyle age educational background national origin religion physical or cognitive ability and other diversity dimensions that may hinder inclusion in the organization.

Generally if you are a good person we want to talk to you.

If there are any adjustments or accommodations that we can make to assist you during the recruitment process and your journey at Karbon contact us at for a confidential discussion.

At this time we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!