Operations, Employer Relations & Student Support Specialist Office of Financial Aid & Scholarship UTK

Knoxville, TN - USA

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

The Office of Financial Aid & Scholarships at the University of Tennessee Knoxville (UTK) invites applications and nominations for our Operations Employer Relations & Student Support Specialistposition. We are seeking candidates who can contribute in meaningful ways to enhance the accessibility of higher education fostering a diverse and inclusive academic environment and improving the recruitment and graduation of our students.The University of Tennessee Knoxville has been ranked by Forbes as one of Americas best large employers as recognized on the 2025 list.

The minimum starting salary for this position is$36841. Final compensation will be determined based on the candidates qualifications and experience.

Responsibilities

This is an on-campus position with some hybrid/remote work schedule flexibility.

The Operations Employer Relations & Student Support Specialist role supports the administration of the Federal Work-Study (FWS) program by providing direct service to students and campus employer supervisors managing onboarding and payroll workflows maintaining accurate data across institutional systems and ensuring adherence to established Financial Aid HR and Payroll procedures. This position performs work under the direction of the Campus-Based Coordinator and plays a key role in executing daily operational processes that support a compliant student-centered employment experience.

Qualifications

Required Education and Experience:

High school diploma or at least two years experience in accounting and/or payroll

Required Knowledge Skills and Abilities:

Well-developed oral and written communication and interpersonal skills.

Ability to work in fast-paced environment and meet deadlines.

Preferred Education and Experience:

Associates degree -

Experience with Oracle ERP or similar payroll system.

Preferred Knowledge Skills and Abilities:

Must be able to work in a stressful environment due to the pressures and sensitivity of matters of financial concerns while maintaining student confidentiality.

Working knowledge of the University payroll system knowledge of personnel or Human Resource functions.

Ability to manage dates and deadlines.

Benefits:

University of Tennessee employees are eligible for a comprehensive suite of benefits that includes:

Generouspaid leave accruing up to 24 days of vacation and 12 days of sick leave annually plus 14 paid holidays and administrative closing days

Flexible work arrangements offering a hybrid schedule to most team members

Educationbenefitsfor employees and their dependents at UT System campuses

Retirementand deferred compensation plans including 401(k) 403(b) etc.

Comprehensive medical dental and visioninsuranceplans

Employeediscountsto attractions services and goods

The Division

TheEnrollment Management (EM) division comprises more than 190 full-time staff who serve our students through the following departments and functions: Undergraduate Admissions International Recruitment Transfer Center One Stop Student Services Financial Aid and Scholarships the Center for Financial Wellness University Registrar Pre-college Research Excellence Programs EM Research & Analytics EM Communications and EM Operations. The Division of Enrollment Management is committed to ourVision Mission and Values. We are passionate about fulfilling our land-grant mission of accessible education and making an impact that will transform lives through the student experience.

The University of Tennessee Knoxvilleis the state of Tennessees flagship university and is classified as a Carnegie Research 1 institution. As a land-grant university and as Volunteers serving our state and nation is key to our mission. UT enrolls over 35000 students (more than 6000 graduate/professional students) at its Knoxville campus. Led by the example of our Chancellors Cabinet and theirPrinciples for Engagement the University of Tennessee Knoxville builds and supports an inclusive community that provides opportunities to lead serve and engage as Volunteers and citizens. We strive to create a welcoming community rich with diverse experiences. We seek colleagues who are committed to teamwork and have a passion for working with and serving all constituents. We especially seek candidates who have an ability to contribute in meaningful ways to the goals of the university.

The Knoxville Community:Nestled in the foothills of the Great Smoky Mountains Knoxville has a metropolitan statistical area population of more than 850000 people. We enjoy a dynamic culture that includes numerous theaters and museums a vibrant and diverse music scene including a symphony orchestra and an opera company world-class restaurants numerous cultural festivals and an active downtown market square. Surrounded by lakes and the Tennessee River the Knoxville area boasts wonderful year-round water activities including boating fishing and swimming that make for scenic and breathtaking views of the area. Knoxville is located within easy driving distance to Asheville Nashville Atlanta and the Great Smoky Mountains and a days drive to Memphis Chicago and Washington D.C.

For full consideration applicants should submit a cover letter detailing relevant experience along with a resume and the name e-mail address and telephone number of three to five professional references. References will not be contacted without explicit permission of the candidate.

Required Experience:

DescriptionThe Office of Financial Aid & Scholarships at the University of Tennessee Knoxville (UTK) invites applications and nominations for our Operations Employer Relations & Student Support Specialistposition. We are seeking candidates who can contribute in meaningful ways to enhance the accessi...