Showroom Coordinator

Pratt Larson is on a mission to enrich the lives of our team our partners and our customers.

We are a team of dreamers creators and magicians. We pour our heart and soul into our work and it shows. Were always looking for passionate imaginative people to collaborate with on the next awe-inspiring design and weve built our company around the growth and engagement of people like you. If that stokes your fire wed love to hear from you. To learn more about our company and what we do here check out our website at

Take a look at the job below and if you think this job is a good match for you please send us your resume and we will take a look.

We look forward to hearing from you! It all boils down to one question: Do you have Tile Dreams

This job is full-time daytime shift hours; Monday Friday 8:30am - 5:00pm

Full Time Employee Benefits Include:

• 401k and 2% match
• Medical Insurance
• Flex Spend Account
• Dental Insurance the core plan is no cost to our employees
• Vision Insurance
• Company paid Life Insurance
• Employee Referral bonus
• Employee Discount
• Employee Assistance Program
• Paid Time Off and Holiday Pay

Position Summary

The Showroom Coordinator plays a critical role in shaping the tone and rhythm of the showroom and overseeing the day-to-day operations. From vendor communications to client support workflow optimization to culture building this role supports the sales team and is responsible for all showroom administrative duties.

Key Accountabilities

Set the tone for the showroom by ensuring a welcoming functional and visually inspiring environmentevery day.

Act as the central liaison between vendors suppliers and internal teams to ensure accurate timely order processing and issue resolution.

Review and manage sales orders order confirmations pricing updates return authorizations credit memos and freight claimsensuring accuracy at every step.

Maintain up-to-date product and vendor data across showroom systems including pricing item details and availability. Communicate updates to the sales team clearly and proactively.

Support daily operations scheduling and reporting in partnership with the Showroom Partnership Manager.

Coordinate systems and toolsfiling printers phones software platformsand train assistants or interns on key operational processes.

Jump in where needed to support client service whether answering phones setting appointments or general sales help.

Assist and participate in showroom events and tours including coordination supplies set up and clean up.

Help keep the showroom and shared workspaces organized clean and ready for clients.

Foster a warm can-do presence with clients and colleaguesalways anticipating needs and solving problems before they arise.

Participate in team and companywide meetings.

Core Values: Must embrace and reflect Pratt Larsons missions and values: Enrichment Cultivating Culture Tile Dreams Leading the Way and Taking Ownership

Skills and Competencies:

2 years in customer service operations or office administrationexperience in a design or showroom setting is a plus.

Sharp organizational instincts and a love for creating structures that help others thrive.

Proficiency in Microsoft Office and familiarity with CRM or ERP systems (bonus if youve worked with design or inventory platforms).

Strong communication skills and the ability to work seamlessly across departments and personalities.

Comfort in a fast-paced ever-evolving environment and a willingness to roll up your sleeves wherever needed.

Performance Standards

All Sales employees are held to measurement of the following performance standards:

taking responsibility

customer focus

problem solving/creativity

collaboration/teamwork

attendance/punctuality

safety

Annual performance evaluation based on positions expected standards and attainment of annual goals established between supervisor and incumbent.

Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to remain in a stationary position and to move about. The employee is frequently required to operate equipment such as computers and copiers. The employee is regularly required to observe identify detect and communicate by exchanging information and expressing themselves. The employee must occasionally lift and/or move up to 20 pounds.

Disclaimer

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pratt Larson reserves the right to amend and change assign or reassign duties and responsibilities to this job to meet business and organizational needs as necessary at any time.