Social Service Counselor 1 3 (Care Coordinator)

State Of Louisiana

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profile Job Location:

Jefferson, OH - USA

profile Monthly Salary: $ 2784 - 5009
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

About this Job


At JPHSA we are committed to providing quality behavior health developmental disabilities and primary care service and supports. Make a difference in the community and join our team today.

The Social Service Counselor promotes timely access to appropriate care increases utilization of preventative care and reduces emergency room utilization and hospital readmissions by linking referred individuals to care following through with referral sources and conducting ongoing monitoring to ensure service continuity.He/she maintains in-depth knowledge of all JPHSA services and programs. He/she communicates regularly with referral sources to ensure appropriate service provision and transfer of documentation. He/ she reports to the Centralized Care Coordination Supervisor within Executive Administration and serves as part of the Care Coordination team

An ideal candidate should possess the following competencies:
Driving Results: The ability to set and pursue goals maintain focus amid competing demands and deliver results
Making Accurate Judgements: The ability to assess options weigh risks and make sound decisions using available information and logical reasoning
Thinking Critically: The ability to analyze information objectively identify connections across sources and form logical well-supported conclusions.
Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards integrity and honesty regardless of circumstances or personal benefit
Communicating Effectively:The ability to convey information ideas and emotions using structured communication methods that promote understanding and engagement
Thinking Strategically:The ability to anticipate trends understand context and align actions with long-term priorities

Minimum Qualifications

Three years of social services experience; OR

Six years of full-time experience in any field; OR

A bachelors degree.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NECESSARY SPECIAL REQUIREMENT:
Positions that provide addictive disorder counseling or prevention services will require certification or eligibility for certification issued by the Addictive Disorder Regulatory Authority (ADRA) or its successor.

Job Specification

The official job specifications for this role as defined by the State Civil Service can be foundhere.

Job Duties and Other Information

Job Duties:

As a Social Service Counselor you will:

  • Engages individuals to gather information needed to determine appropriate service needs. Identifies and links individuals served with internal and external resources to facilitate referrals and respond to all wellness needs. Serves as the point of contact for the individuals served and their families. Ensures services are obtained through appropriate tracking and monitoring to the greatest extent possible.
  • Increases the ability of individuals served to perform self-management and shared decision-making by involvingandcommunicatingeffectivelywithindividualsservedfamilymemberscaregiversandother parties involved in care both in-person and over the phone.
  • Identifies and utilizes community resources and natural supports during Care Coordination staffing case reviews and/or in supervision. Assists individuals served in problem-solving potential issues and barriers to their overall care and/or health (e.g. requests interpreters transportation services or prescription assistance as appropriate).
  • Increasescontinuityofcarebymanagingrelationshipsandworkingcollaboratively with care providers transitions-in-care and referrals for individualsidentifiedbythereferralsourcesashighriskhighneedsor as directed by the Centralized Care Coordination Supervisor.
  • Assists the Centralized Care Coordination Supervisor as directed with developing and promoting adherence to interdisciplinary care plans through participation in meetings; coordinating information and care requirements with providers; resolving issues that could affect care progression; fostering support; and providing education to others regarding the case management process.
  • Ensures accurate and concurrent documentation in Electronic Health System (EHS) by documenting communication and communication attempts with referrals as progress notes in the EHR within one (1) business day.

Position-Specific Details:

Appointment Type: Probational Promotional or Job Appointment

Career Progression: This position does participate in a Career Progression Group and can be filled as a Social Service Counselor 1 2 or 3

Work Schedule:Work hours are 8:00 AM to 4:30 PM Monday - Friday with some flexibility as needed to accommodate the needs of the individuals served.

Compensation:The salary offered will be determined based on qualifications and experience.

**Note regarding the advertised pay range: The maximum amounts listed are the maximum salary amounts a person can make over their career and not the maximum amount we are allowed to pay a new hire.


How To Apply:

No Civil Service test scoreis required in order to be considered for this vacancy.

To apply for this vacancy click on the Apply link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

Information to support your eligibility for the position must be included in the application (i.e. relevant detailed experience/education).Resumeswill notbe accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy contact:

Enjoli Lewis

Jefferson Parish Human Services Authority

3616 S. I-10 Service Road West Metairie LA 70001

Louisiana is a State As a Model Employer (SAME) that supports the recruitment hiring and retention of individuals with disabilities.


Required Experience:

IC

About this Job At JPHSA we are committed to providing quality behavior health developmental disabilities and primary care service and supports. Make a difference in the community and join our team today.The Social Service Counselor promotes timely access to appropriate care increases utilization of ...
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Key Skills

  • Senior Care
  • Customer Service
  • Developmental Disabilities Experience
  • Computer Skills
  • Microsoft Outlook
  • Case Management
  • Computer Literacy
  • Dispatching
  • Home Care
  • Administrative Experience
  • Social Work
  • Word Processing