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Regular or Temporary:

Language Fluency: English (Required)

Work Shift:

Please review the following job description:

For this opportunity Truist will not sponsor an applicant for work visa status or employment authorization nor will we offer any immigration-related support for this position (including but not limited to H-1B F-1 OPT F-1 STEM OPT F-1 CPT J-1 TN-1 or TN-2 E-3 O-1 or future sponsorship for U.S. lawful permanent residence status.)

This position is office-centric 5 days a week in one of our Truist hub locations.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.
1. Performs problem tracking diagnosis and root-cause analysis replication troubleshooting and resolution for highly complex issues.
2. In this capacity oversees others who perform programming and debugging activities.
3. Responds to issues in a timely manner by receiving and investigating incidents or service tickets.
4. Provides technical consultation on extremely challenging or unusual situations.
5. May lead large complex projects related to improving processes or support capabilities.
6. May engage and mange external vendors.
7. Interprets internal/external business challenges and recommends best practices.
8. Uses sophisticated analytical thought to exercise judgment and identify innovative solutions.
9. Mentors less experienced teammates to build technical expertise.
10. May have people management responsibilities.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelors degree and eight years of experience in development or production support or an equivalent combination of education and work experience.
2. Deep specialized and/or broad functional knowledge.
3. Sound understanding of business and organizational strategies and processes.
4. Ability to interpret internal and external business challenges and recommend best practices.
5. Ability to lead complex projects.
6. Sophisticated analytical skills and the ability to solve complex technical and business problems.
7. Ability to influence others at senior levels to adopt a new perspective.

Preferred Qualifications:

Masters degree in Computer Science Engineering Data Science or related field with 10 years of experience buildingcloud nativeplatforms automation frameworks or distributed systems at enterprise scale.

Strong hands-on programming experiencein:

• Java(core platform services integration frameworks)

• Python(automation orchestration agentic workflows)

• gateways developer-facing services UI integration)

Expertisein modern API design & interoperability standards including:

• Designing and documentingRESTfulandgRPCAPIs usingOpenAPI/Swaggerandprotobuf

• Consistent versioning backward compatibility and contract governance

• Authentication/authorization patterns (OAuth2.1/OIDC JWT) policy enforcement (RBAC/ABAC) rate limiting quotas andzerotrustboundaries

• Strong API hygiene: idempotency request validation pagination content negotiation and RFC 7807 error standards

Advanced data access and persistence experience including:

• Relational databases (PostgreSQL MySQL SQL Server) and NoSQL systems (MongoDB DynamoDB Cosmos DB)

• Schema migration tooling (Flyway Liquibase)

• Transaction modeling indexing strategies read/write separation query optimization

• Distributed caching patterns withRedis/Memcached(readthrough writethrough/behindcacheaside TTL strategy stampede prevention)

Deepexpertisein messaging streaming and integration patterns including:

• Kafka RabbitMQ SQS/SNS Azure Service Bus

• Event-driven architecture Sagas Outbox patternsDebeziumCDC

• Schema governance using Schema Registry / Avro

• Semantic delivery guarantees (exactly-once at-least-once)

Platform-grade resiliency & reliability engineering including:

• Timeouts retries (jittered backoff) circuit breakers bulkheads hedging load shedding

• Libraries and mesh capabilities: Resilience4j Polly Envoy

• Multi-AZ/region patterns graceful degradation compensation workflows

• Defining SLIs/SLOs contributing to error budgets performing chaos testing/fault injection

Cloud runtime and platform orchestration expertise including:

• OpenShift Kubernetes and container-native service design

• AWSevent-driven and serverless patterns (LambdaEventBridge SNS/SQS)

• Multi-tenant platform architectures and service meshdriven interoperability

Deep observability telemetry and operational analytics including:

• Structured logging with correlation/trace IDs and PII-safe filtering

• Full-stack instrumentation withOpenTelemetry(metrics traces logs)

• Metrics pipelines using Prometheus/Grafana and RED/USE methodology

• SplunkandDynatracefor distributed tracing APM log analytics dashboards alerting and service health visualization

• SLO-driven operational dashboards and runbooks

Comprehensive automated testingexpertise including:

• Unit integration (Testcontainers) contract (Pact) functional/UI (Playwright/Cypress)

• Mutation testing (PIT Stryker)

• Performance testing (k6 Gatling Locust)

• Security scanning (SAST/DAST/dependency scanning)

• Smoke/canary testing and deterministic CI pipelines

• Test data management (seeded data anonymized snapshots)

Modernfrontendengineering experience(preferred but notrequired) including:

• TypeScript and React (preferred) Angular or Vue

• State management (ReduxZustandNgRxPinia)

• OAuth2.1/OIDC/PKCE flows and secure client-side API consumption

• Performance best practices: code splitting lazy loading Lighthouse budgets WCAG 2.2 AA accessibility

• Componentlibraries (Storybook) and visual regression testing

Ability tooperateas a platform engineer and interoperability architect collaborating across platform product and security domains to define reusable abstractions integration standards and platform-led delivery patterns.

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting
Frequently (25% - 50% of the time)
Lifting
Up to 25 lbs.
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment including PC keyboard and mouse copy/fax machines and printers.
Availability
Able to work all hours scheduled including overtime as directed by manager/supervisor and required by business need.
Travel
Up to 25%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of Truist offering the offers medical dental vision life insurance disability accidental death and dismemberment tax-preferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. For more details on Truists generous benefit plans please visit our Benefits site. Depending on the position and division this job may also be eligible for Truists defined benefit pension plan restricted stock units and/or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any non-temporary position for which you apply based on full-time or part-time status position and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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