Senior Salesforce Administrator

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profile Job Location:

Salt Lake, UT - USA

profile Monthly Salary: $ 105600 - 158400
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

If youre passionate about building a better future for individuals communities and our countryand youre committed to working hard to play your part in building that futureconsider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online competency-based degree programs WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century one that has received praise from academic industry government and media leaders. Whatever your role working for WGU gives you a part to play in helping students graduate creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU it is not typical for an individual to be hired at or near the top of the range for their position and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Grade: Technical 407

Pay Range: $105600.00 - $158400.00

Job Description

The Senior Salesforce Administrator is a hybrid DevOps and system administration role that leads the ongoing development support and architectural direction of our Salesforce platform public and studentfacing websites and portals and thirdparty software this position you will use your engineering expertise and passion for innovation to build welldesigned datadriven solutions that enhance the student experience and scale with the needs of the university.
You will be a key technical leader and stakeholder driving major changes to processes and engineering practices mentoring others and partnering with crossfunctional leaders across Enrollment Coaching Strategic Partnerships Fundraising Marketing Outreach and core program operations to turn business needs into robust Salesforcebased solutions.

What youll do

In this role you will:
  • Lead the design development and support of Salesforce solutions and related web applications portals and integrations that improve and scale the student experience.
  • Own the Salesforce technology stack from an administrative and DevOps perspective including configuration integrations deployments data quality and environment management (sandboxes refreshes and backups).
  • Architect and prototype innovative wellengineered solutions and frameworks setting coding and quality standards reviewing developer code and ensuring Salesforce best practices are consistently followed.
  • Collaborate closely with developers designers QA and product management to deliver new features resolve complex issues and introduce new languages tools and technologies where appropriate.
  • Partner with functional leaders and subject matter experts to gather requirements model business processes and design Salesforce solutions that support areas such as Enrollment Coaching Strategic Partnerships Fundraising Marketing Outreach and core program processes.
  • Establish and maintain strong operational practices including regular system audits performance tuning security and access management change management processes and disasterrecovery readiness.
  • Provide advanced production support for Salesforce including ownership of deployment and rollback plans resolution of issues submitted through ticketing systems participation in an oncall rotation and occasional evening or weekend work for releases and critical incidents.

What youll bring

  • Bachelors degree in Computer Science or a related field or equivalent experience and approximately 6 years of prior relevant technical experience including at least 5 years of Salesforce development experience.
  • Deep expertise with the Salesforce platform including Apex Visualforce SOQL Salesforce APIs and both Sales Cloud and Service Cloud applications.
  • Proven ability to design and implement Salesforce solutions of intermediate to advanced complexity including custom apps and objects formula fields workflows custom views reports dashboards and automation that follow Salesforce best practices.
  • Strong experience with webbased applications and services using technologies such as Java REST SQL and GIT including integrating Salesforce with thirdparty products and services.
  • Demonstrated mastery of coding excellence software quality and architectural thinking with experience mentoring engineers and influencing engineering standards and practices.
  • Excellent project management communication and stakeholdermanagement skills with a track record of meeting deadlines managing multiple concurrent requests and collaborating effectively across all levels of the organization.
  • Administrator certifications (ADM201 and ADM211).

Bonus points

  • Masters degree or higher in a related field.
  • Experience with Amazon Web Services (AWS) Spark or advanced SQL Java Angular 2 or later and opensource LMS platforms such as Moodle.
  • Multiple Salesforce certifications experience with nonprofit processes and prior work in SCRUM or other agile environments.

Experience in lieu of education

An equivalent combination of training experience credentials or accomplishments demonstrating the ability to perform the essential functions of this job may substitute for formal degree requirements.

What to expect from the hiring process

At WGU our mission drives everything we do including how we hire. Our interview experience is designed to give qualified candidates the opportunity to show their best work through meaningful conversations practical problem-solving and authentic collaboration.
We thoughtfully review every application and invite forward the candidates whose experience and potential best align with the role and our mission. If selected candidates will hear from a recruiter or hiring manager who will guide them through the process. We aim to communicate decisions promptly and respectfully.

Interview steps

  • Introductory call with a recruiter
  • Conversation with the hiring manager
  • Interview with members of the technical team

Work location

This is a full-time in-office position at WGUs office in Salt Lake City Utah.

Visa sponsorship

While we welcome applicants from all backgrounds WGU is not able to provide visa sponsorship for this role.

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Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical dental vision telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual flexible paid sick time with no need for accrual 11 paid holidays and other paid leaves including up to 12 weeks of parental leave.

How to Apply: If interested an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. Its not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.


Required Experience:

Senior IC

If youre passionate about building a better future for individuals communities and our countryand youre committed to working hard to play your part in building that futureconsider WGU as the next step in your career.Driven by a mission to expand access to higher education through online competency-b...
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Key Skills

  • Leadership skills
  • Communication skills
  • Diary Management
  • GAAP
  • Accounting
  • ocacle
  • Payroll admin
  • Performance Management
  • Human Resources
  • Supervising Experience
  • Financial Planning
  • Writing Skills