Technical Solution Engineer

Our world is transforming and PTC is leading the software brings the physical and digital worlds together enabling companies to improve operations create better products and empower people in all aspects of their business.

Our people make all the difference in our success. Today we are a global team of nearly 7000 and our main objective is to create opportunities for our team members to explore learn and grow all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

Technical Solutions Engineer-Arena

As a customer success team member the Technical Solution Engineer is responsible for the delivery of the technical aspects of a customers implementation in a timely and professional manner to the customers ultimate satisfaction. The primary responsibility would include designing developing and maintaining custom extensions between PLM and related enterprise systems using the companys Integration Platform as a Service (iPaaS). This role combines PLM domain knowledge software engineering ETL best practices API development and workflow automation to support scalable and reliable product data operations. Other responsibilities may include troubleshooting customer Arena API issues and migrating PLM/QMS data to and from Arena. We seek individuals who can develop and propose innovative approaches to designing and delivering technical solutions. The ideal candidate will be detailed and process-oriented and able to handle multiple projects concurrently.

A manufacturing background in High Tech Medical Device or Consumer Packaged Goods is a plus.

Preferred Skills and Knowledge:

• Ability to solve problems achieving goals by overcoming obstacles
• Design and develop custom extensions using APIs event triggers webhooks transformations and custom logic to automate business processes and enhance PLM workflows
• Build reusable integration templates workflows and extension components to accelerate future implementations
• Enhance or replace legacy or bespoke extensions with modern scalable integration patterns
• Troubleshoot failures and implement rootcause resolutions across authentication connectivity schema changes and workflow logic
• Inspect cleanse transform and model data with the goals of

  Being able to identify and remove/transform data anomalies

  Consolidate and standardize data format.

  Support discussions and decision-making with the customer

• Computer programming or coding skills (VBA Python T-SQL etc.)
• Advanced skills with ETL SQL/MySQL VBA REST API (RESTful framework) JSON SOAP GraphQL XML Microsoft Excel stored procedures or other data tooling
• Ability to effectively communicate in English

Preferred Experience:

• Experience with PLM QMS MCAD ERP etc.
• Expertise with a variety of data tools and technologies including VBA (Excel and Microsoft Access) SQL REST API (RESTful framework) JSON SOAP GraphQL PDX XML VBA
• Java and/or Python would also be a plus
• Experience with collaboration tools like JIRA Teams Confluence and/or Salesforce is a plus
• EST location is preferred to correspond with Europe.

Basic Qualifications:

• BS or MS in Mechanical/Electrical Engineering Computer Science or another related field
• 4 years of experience in integration development automation engineering ETL or software development
• 4 years of proven technical consulting in a software solution implementation setting
• Someone looking for a career and not a job.

At PTC we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities cultures and perspectives we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true authentic selves to work. Proud to be an Equal Opportunity and Affirmative Action Employer we welcome applicants from all backgrounds and hire without regard to race national origin religion age color ethnicity ancestry marital status sex (including pregnancy) sexual orientation gender identity gender expression genetic identity disability veteran status or any other characteristic protected by local state or federal laws rules or regulations.

PTC carefully considers a wide range of factors when determining compensation. The anticipated annual salary range for this position is between $58000- 110000. The anticipated annual salary range encompasses both the base salary and the on-target incentive compensation that may be attained in this role. The salary range reflects a good-faith estimate of compensation at the time of posting.
Actual compensation may vary based on a candidates skills qualifications experience and location. Eligible employees also have the opportunity to become a PTC shareholder through our employee share purchase program (ESPP) which allows for the purchase of discounted PTC stock. Certain roles may also be eligible for participation in our equity programs. Employees may be eligible for medical dental and vision insurance paid time off and sick leave tuition reimbursement 401(k) contributions and employer match flexible spending accounts life insurance disability coverage and if you are an office-assigned employee a generous commuter subsidy. All total rewards and benefits programs are subject to plan eligibility and other terms and conditions.
For more information about PTCs comprehensive benefits please visit our Careers Page.
Applications will be accepted on an on-going basis.

Life at PTC is about more than working with todays most cutting-edge technologies to transform the physical world. Its about showing up as you are and working alongside some of todays most talented industry leaders to transform the world around you.

If you share our passion for problem-solving through innovation youll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us

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