Business Systems Analyst

Who We Are:

Every transaction matters. Every Canadian matters. At Interac we protect both driving trust security and inclusion so our digital economy thrives.

Founded in 1984 Interac connects Canadians through secure digital payments advanced identity verification and industry-leading fraud protection. Connecting banks businesses and individuals Interac enables millions to send receive and manage money safely and effortlessly every day across both digital and physical environments.

As the backbone of Canadas financial ecosystem Interac facilitates over 20 million transactions daily supported by trusted partnerships with government and financial institutions. Consistently ranked as Canadas most reputable financial technology brand Interac is deeply embedded in the daily lives of Canadians.

Business Systems Analyst

Every transaction matters. Every Canadianmatters. AtInterac we protect both driving trust security andinclusionso our digital economy thrives.

Founded in 1984Interacconnects Canadians through secure digital payments advanced identityverificationand industry-leading fraud protection. Connecting banks businesses and individualsInteracenables millions to send receive and manage money safely and effortlessly every dayacross both digital and physical environments.

As the backbone of Canadas financial ecosystemInteracfacilitatesover 20 million transactions daily supported by trusted partnerships with government and financial institutions. Consistently ranked as Canadas most reputablefinancial technology brandInteracis deeply embedded in the daily lives of Canadians.

Were looking for a talented Business Systems Analysis (BSA) teammate who has experience in the Real Time Rails (RTR). This role is ideal for someone passionate about driving business outcomes through strong collaboration system-thinking and crafting the future of the Canadian payment space. If youre an experienced Business Systems Analyst and ready to make a lasting impact among a community of creative thinkers technical experts and collaborative builderswe want to talk to you!

The vacantBusiness Systems Analystrolewillreport to thePractice Leader Business Systems Analysis youll partner with a team of Business Systems Analysts who play a critical role in delivering enhancements and launching products across the Interac ecosystem. Youll be part of the delivery of high-quality system requirements that support strategic business goals cross-functional alignment and a culture of continuous improvement.

What YouWillDo:

• Fostering a positive collaborative and high-performance team culture aligned with Interacs values

• Partnering with cross-functional teams including Product Engineering QA Operations and external vendors to gather requirements align project objectives and drive successful delivery

• Creating and maintaining functional and non-functional structured systems requirements and contributing to the documentation and grooming of epics and user stories

• Promoting knowledge sharing across teams and contribute to the evolution of business systems analysis practice with empathy and kindness

• Implementing and improving frameworks for traceability impact analysis and quality assurance of business systems requirements

• Adopting implementing and operationalising best practices with the goal of great customer experience

• Ensuring consistent delivery quality standards facilitation and stakeholder management standards

• Supporting team members in navigating complex projects and encouraging innovative thinking in solutions design

• Ensuring consistent use of tools templates and documentation standards across all products and projects

What You Bring:

• Curious nature and logical approach to bridge business and technology process or procedural challenges in a team environment

• Experience in financial services fintech or e-commerce environments or other regulated industries is a strong asset

• Strong understanding of business systems analysis methodologies tools and best practices

• Top tier communications documentation grace and stakeholder management skills with the ability to translate business needs into technical solutions

• Strong understanding of fraud detection systems cybersecurity domains

• Good understanding of the payments industry including technologies such as chip/contactless payments (EMV) settlement and reconciliation systems and POS/ABM ecosystems

• Experience managing enterprise IAM systems across a hybrid on-prem/cloud environment including Active Directory Azure-based identity services and enterprise messaging and database platforms

• Strong understanding of Open APIs as publicly accessible RESTful interfaces that support secure scalable integration across distributed systems

• Knowledge of ISO 8583 and ISO 20022 standards

• Experience with UML BPMN or other Visual Modeling notations

• Familiarity with regulatory requirements e.g. AML KYC GDPR SOX

• Knowledge of data analytics and reporting tools e.g. SQL Power BI

• Comfortable with Atlassian Tools (Jira Confluence); user management site creation project creation workflow

Qualifications

• Bachelors degree in Computer Science Engineering Business Systems or a related fieldor equivalent experience

• 5 years of experience as a BSA with at least 2 years in fraud prevention or cybersecurity domains

• Project Management foundational knowledge is an asset

• Agile and Scrum methodology experience

• Eligibility to work for Interac Canada in a full-time capacity

What Makes This Role Unique:

• Were a high-performing collaborative team that thrives on curiosity adaptability and a good sense of humour. This means.

• You can laugh with the team and still help steer the ship when things get unpredictable

• You are interested in continuously learning mentoring others and leading through change

• You do not expect the work to be linear routine or free of ambiguity

• Were looking for someone whos not just technically sharp but also emotionally intelligent resilient and ready to do their part in shaping the future of our practice.

Why Join Our Interac BSA Team:

• You want to be part of a team that values curiosity collaboration and continuous improvement

• You thrive in environments where no two days are the same; and you see ambiguity as an opportunity not a blocker

• Youre excited to lead initiatives mentor others and help shape how we deliver value through business systems analysis

• You appreciate a culture where we take our work seriously; but not ourselves

• Were building something meaningful and were looking for people who want to grow with us challenge the status quo and have a little fun along the way.

• Once again if youre an experienced Business Systems Analyst and ready to make a lasting impact among a community of creative thinkers technical experts and collaborative builderswe want to talk to you!

WhatWereOffering:

The hiringrangefor this position is$90000 to $105000 and you will also be eligible for our short-term incentive plan. The exact amount will depend on factors such as skills experience and job-related knowledge butInteracscommitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future and includes:

• Generous vacation and wellness days to help you recharge

• Comprehensive employer-paid benefits coverage for peace of mind

• Market-leading employer-funded RRSP program to invest in your future

• Flexible hybrid work model for better work-life balance

• Accessto afree and confidential 24/7 employee & familyassistanceprogram to offer support for you and your immediate family

• Pregnancy and parental leave top-up to support growing families

• Charitable donation matching with United Way to amplify your impact

Why Join Us

At Interac the impact we make and the people who drive it is profound. When you become part of our team youre joining a purpose-driven organization thats shaping the future of digital finance in Canada. Heres what you can expect:

• Investing in the Future Help us unlock digital prosperity for all Canadians.

• Innovative Thinking Collaborate on products practices and platforms that redefine whats possible.

• Inclusive Culture Be empowered to bring your whole self to work and realize your full potential.

• Inspiring Community Work in an ecosystem where we lift each other up and rise together.

• Intentional Support Enjoy flexible supportive offerings that prioritize your total wellness.

Additional Pre-Employment Requirements:

To ensure the integrity of our organization successful candidates will be required to complete background checks which may include Canadian Criminal Credit Check Canadian ID Cross-Check Public Safety Verification 5-year Employment Verification Education Verification Credit Check and Social Media Check.

Equal Opportunity Employer

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace. We believe that innovation thrives when people from different backgrounds experiences and perspectives come together. Thats why we are committed to providing fair and equitable employment opportunities for all individuals without discrimination based on race color ancestry ethnic origin place of origin citizenship creed sex sexual orientation gender identity or expression age marital or family status disability or any other characteristic protected by applicable law.

If you require accommodation during any stage of the application or recruitment process please contact us at We will work with you to meet your needs.

Please be aware that certain individuals are misusing Interac Corp.s name and logo to promote fictitious employment opportunities. Interac Corp. never requests solicits or accepts any form of payment in exchange for employment. Any such offers are fraudulent and should be disregarded. Interac Corp. assumes no liability for any claims losses damages expenses or inconveniences arising from or related to these fraudulent activities. Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.