IT Onsite Support Engineer ( mwd)
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Job Location:
Copenhagen - Denmark
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Mission Overview :
As part of an onsite support reinforcement we are looking for an IT Onsite Support Engineer (1st/2nd level) to provide daily end-user assistance on site.
Main Responsibilities :
- Provide support to end-users on workstations and mobile devices
- Installation replacement relocation and removal of IT equipment
- Troubleshoot hardware and software incidents
- Support for monitors printers scanners and docking stations
- Receive inventory prepare and install IT equipment
- Provide clear and timely feedback to users and ensure proper ticket updates
Expected Profile :
- Minimum 3 years of onsite IT support experience
- Excellent customer service and communication skills
- Ability to work independently and take initiative
- Organized professional hands-on approach
- Candidate already trained / able to onboard quickly
Required Languages :
- Fluent English & Danish (mandatory)
Qualifications :
Technical Skills Required
- Onsite IT support (1st / 2nd level)
- Windows environment / Office 365
- Azure & Entra ID
- Apple ecosystem support: Mac iPhone iPad
- iTunes
- JAMF (strong asset)
- Hardware support: PCs Macs printers scanners
- Ticketing tools (ITIL)
Additional Information :
Working Conditions :
- Working hours: 09:30 18:00
- 1-hour lunch break (no support required during lunch)
- Fully onsite presence required
- Workload: Full time (4 or 5 days/week)
All our positions are open to people with disabilities
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Engineering Support
- Law Enforcement
- ABB
- Information Security
- Adobe Dreamweaver
- Data Analysis
About Company
Choose a job that makes sense EVERIENCE supports the companies digital transformation by combining the unique know-how of its teams with the most relevant technologies. Because the future of companies is closely linked to the success of its employees, EVERIENCE supports 1,200,000 u ... View more
