Sales and Service Representative
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Job Location:
Oakdale, CA - USA
Hourly Salary:
$ 15 - 19
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
contact for potential and current Goldfish Swim School members and as such is responsible for presenting a positive
image for the company.
Duties and Responsibilities include the following. Other duties may be assigned.
1. Answers telephones responds to inquiries takes messages and screens and directs phone calls in a
professional manner.
2. Conducts sales calls for prospective members.
3. Processes student registrations using effective sales/customer service techniques.
4. Schedules and manages birthday/pool parties. Supervises birthday party staff.
5. Resolves customer concerns/complaints using a professional approach.
6. Assists clients with purchases of merchandise and vending.
7. Greets parents and students as they report to the front desk. Checks in students on the attendance tracking
system.
8. Maintains cleanliness of the front desk area snack shack area changing areas restrooms and observation area.
9. Updates informational displays with accurate and timely promotions and literature.
10. Makes collection calls to resolve open account problems.
11. Prepares twice daily student lesson schedules for use by instructors and management staff.
12. Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary.
Safety Standards: The safety of our swimmers parents and team members is of the utmost importance. Goldfish Swim
School follows all CDC and WHO safety standards along with following any local addition here are some
additional safety precautions and procedures we follow:
Every shift has an on-staff cleaner to sanitize high touch areas in our lobby and pool areas.
Our pools are disinfected with chlorine to provide the safest swimming environment
- The CDC states that proper operation maintenance and disinfection of the water with chlorine should remove or inactivate the virus
Our state-of-the-art ventilation system allows fresh air to continuously circulate into our building further
minimizing the spread of any airborne virus.
- Industry experts note that indoor pools are far superior at minimizing virus transmission than most indoor spaces.
High school diploma or GED. Some college education is preferred. Two years previous customer service and/or
administrative office experience required. Intermediate level computer skills required using Word Excel and other
software systems.
Certifications and licenses:
CPR First Aid and AED certifications required.
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. Theres more than vibrant colors a tropical theme and happy children. Theres something different something extraordinary. Something truly GOLDEN. Its passion. Not just a passion for kids or a passion for swimmingits a special passion for changing even saving lives by being a part of kids learning to swim.
When you work at Goldfish youre not just an employee. Youre a part of something bigger. Youre making an impact; a splash in the lives of the children in your community. Youre an integral part of a team working together to move forward a mission. Youre also making waves in your future learning life lessons in and out of the pool through mentorship leadership and passion. At Goldfish its more than a job - its an endless pool of possibilities opportunities and life-changing moments!
Making Waves with Passion Purpose & Core Values!
At Goldfish our core values are at the heart of everything we do and behind every decision that we make. To us these values are more than just words - theyre embraced with purpose in our everyday lives and what allows us to make a splash in our community and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things make the right decisions and treat people with Integrity Compassion Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about lifes accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages benefit programs and terms and conditions of employment which may vary at each Goldfish Swim School location.
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- B2B Sales
- Time Management
- Customer Service
- Cold Calling
- Retail Sales
- Territory Management
- Upselling
- Product Demos
- Outside Sales
- Medicare
- negotiation
About Company
Premier swim school with swim lessons for 4 months to 12 years. Our children’s swimming lessons make learning to swim fun! Find a swim school near you!
