INRBAISenior EngineerAsst. ManagerComplaint ManagementIN

• Responsible for purchasing quality assurance of Electronics & PCB and defect handling. 
• Plan execute oversee inspection and testing of products to verify conformance with specifications and deliverables.
• Investigate product complaints identify root cause and reported quality issues within the CFT team (e.g. internal supplier customer and warranty) and instigate permanent corrective actions.
• Enabling safe launch inspection process for new parts for incident free launches.

• Documentation of defect analysis with 8D report on TRC and MRC for closure.
• Use problem logs to identify and report the recurring issues to ensure the closure accordance to the company guidelines.
• Monitoring the KPIs related to complaint management inspection and define measures to achieve the KPIs.
• Responsible for new part release w.r.t engineering drawing review In-house measurements and measurement co-relation with supplier
• Active Participation in the Process FMEAs Process audit and Supplier Assessment.
• Promote the use of customer preferred techniques for continuous improvement such as Six-Sigma Poka-Yoke (Error Proofing).

Qualifications :

B.E (Electronics Eng / Electrical & Electronics Eng )

Additional Information :

Technical Skills:

1. Minimum 3years of experience working in Electronics / PCB Industry
2. Experience in  Manufacturing process of electronic parts / PCB / SMT Manufacturing Process
2. Knowledge in electronic / PCB design tools industry standards and regulations test and electrical systems to maintain quality and safety in the components
3. Deep knowledge of quality assurance terminology methods and tools -  PPAP MSA SPC FMEA APQP processes QMS IATF..
 4. Experience in Problem solving tools (8D A3PSS etc..) and Knowledge of 6 Sigma Lean manufacturing and SAP system.
5. Knowledge / Experience of using the data analytical tools is an added advantage.

Behavioral Skills:

1. Driving self and team towards Dept & Organizational objective
2. Pushing the limits to go beyond the limits to meet the objective
3. Decision making and Risk taking appetite
4. Takes ownership and accountability to handle the critical situations
5. Striving towards Result orientation and  commitments
6. Consistently strives to meet or exceed process and quality standards
7. Excellent Communication presentation & Influencing skills
8. Maintain a strong working relationships with relevant stakeholders to deliver organizational objective
9. Exhibits Organizational and Leadership skills
10. Being Agile and Willingness to take up additional responsibilities
11. Assertiveness & responding with Logical thinking & Analytical thinking

Remote Work :

No

Employment Type :

Full-time