KYC Operations Area Lead Platform

The KYC Operations Area Lead for Wise Platform is the full owner of their space driving strategic direction and operational excellence across key sites and functional this role you are responsible for defining and executing your areas strategic objectives and building high-performing teams that consistently achieve our operational targets and quality standards. You will lead various cross-team initiatives to streamline processes ensuring our partner integrations remain compliant seamless and scalable. By acting as a Wise culture ambassador and clearly articulating complex challenges you will inspire your team to be successful and enable the Wise mission to move money without borders.

What Youll Do

• Strategic ownership: Drive the strategic direction of your area ensuring all operational objectives align with Wises global mission and high-quality standards.

• Leadership & coaching: Oversee multiple KYC Operations Senior Team Leads focusing on building a high-performing leadership tier through continuous development and succession planning.

• Operational excellence: Lead complex cross-team initiatives to streamline processes increase automation and enhance efficiency across your sites or domains.

• Performance accountability: Take full responsibility for your areas KPIs using data-driven insights to manage resource allocation and refine standard operating procedures.

• Stakeholder advocacy: Communicate complex regulatory and operational topics in an engaging way collaborating with central functions and compliance to evolve internal policies.

Qualifications :

• You have at least 4 years of experience leading large teams and 2 years of expertise in KYC/AML financial crime or compliance within financial services.

• You possess an advanced understanding of global KYC/AML regulatory frameworks and can translate complex requirements into actionable operational plans.

• You are proficient in using and translating analytics to move team metrics and manage operational performance independently.

• You have excellent verbal and written English skills with a knack for articulating complex challenges to diverse stakeholders.

Nice to have:

• Bachelors degree in a related field (Finance Law Business) professional certifications (ICA CAMS) or experience with BI tools like Looker or Superset.

Additional Information :

Hiring Process:

1. Application review (CV)
2. Screening call with a member of the Talent Acquisition team
3. First interview 
4. Second interview
5. Final interview

Salary range for this role: 4025 - 5000 EUR gross monthly 

Click here to learn more about the benefits that we offer at Wise.

For everyone everywhere. Were people building money without borders  without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.

Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what its like to work at Wise visit .

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Remote Work :

No

Employment Type :

Full-time