Job Title: Service Manager Reports To: Managing Partner
Location: Omaha / AKN Type: Full-Time
Pay 55k to 60k
Benefits:
Medical Dental Vision & Pharmacy Benefits
Company-provided Life Insurance & AD&D Insurance
Short-Term Disability
401(k) With Employer Match (age 21 & older)
Perks & Rewards:
Competitive pay quarterly bonus
Paid Time Off
Business Casual Work Attire
Meal Discount
Path of Progression
This is a salaried leadership position with performance-based earning potential.
The Service Manager role serves as a developmental step toward the General Manager position.
Team members who demonstrate consistent operational excellence leadership maturity and
alignment with our values are considered for future advancement.
Your Role:
The Service Manager plays a key leadership role in the daily operation
of the restaurant ensuring that every guest interaction reflects our mission: To make memorable
moments.
Reporting to the General Manager and Managing Partner the Service Manager leads the front-of1house team with energy consistency and attention to detail. This role is responsible for
maintaining our service standards training team members and fostering a positive
professional work environment built on genuine hospitality. Service Managers are the link between
vision and executionensuring that every shift runs smoothly every guest feels valued and every
team member feels supported and motivated.
YOUR IMPACT AND RESPONSIBILITIES:
Leadership & Team Development
Lead daily FOH operations including pre-shift meetings service flow and end-of-shift
responsibilities.
Model our standards of professionalism hospitality and accountability on the floor.
Train coach and develop servers hosts bartenders and support staff to uphold service
steps and brand expectations.
Provide ongoing feedback and recognition to build confidence and maintain morale.
Support recruiting interviewing and onboarding of new FOH team members.
Foster a respectful inclusive and team-driven culture aligned with our values.
QUALIFICATIONS:
What Success Looks Like
The dining room operates with smooth consistent service and positive energy.
Guests receive genuine hospitality and feel recognized and appreciated.
Team members are well-trained confident and engaged.
Service standards and cleanliness expectations are met or exceeded every shift.
Communication between FOH and BOH is seamless and respectful.
The Service Manager is viewed as a dependable leader and a mentor for hourly team
members.
Qualities that Shine Here:
Outgoing approachable and calm under pressure.
Passionate about people service and hospitality.
Organized and detail-oriented with a hands-on approach to leadership.
Strong communicator who listens coaches and collaborates.
Minimum 24 years of leadership experience in a full-service or upscale restaurant.
Strong understanding of restaurant service floor management and guest relations.
Availability to work a flexible schedule including nights weekends and holidays.
Ability to stand walk and move for extended periods and lift up to 40 pounds.
Proven ability to lead teams manage multiple priorities and maintain composure under
pressure.
Must uphold all our standards for appearance professionalism and hospitality
Send your resumes to
Required Experience:
Manager