Host or Hostess

North Augusta, SC - USA

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Greet guests warmly and professionally as they arrive.

Manage reservations and walk-ins using a reservation system or waitlist app.

Seat guests in a timely and organized manner based on table availability and server rotation.

Provide menus and inform guests of any specials or wait times.

Answer phone calls and assist with questions takeout orders or booking requests.

Maintain cleanliness and organization of the host stand and front entrance.

Communicate effectively with servers bussers and managers to ensure smooth service flow.

Monitor dining room activity and guest satisfaction.

Thank guests as they leave and invite them to return.

Other duties as assigned.

Requirements

Ability to work in a fast-paced often noisy environment.

Friendly and professional demeanor.

Excellent communication teamwork and customer service skills.

Ability to stay calm and organized in a busy environment.

Basic knowledge of reservation systems and POS (training provided if needed).

Prior host/hostess or customer service experience is a plus.

Must be available for weekends holidays and varying shifts.

Strong attention to detail and cleanliness.

Must have a comprehensive knowledge of the English language to effectively communicate with guests associates and vendors.

Ability to scrupulously follow all StepStone and hotel policies and procedures.

Attend required meetings.

Greet guests warmly and professionally as they arrive. Manage reservations and walk-ins using a reservation system or waitlist app. Seat guests in a timely and organized manner based on table availability and server rotation. Provide menus and inform guests of any specials or wait times. Answer pho...