Bilingual Travel Advisor Customer Service Advisor – Croatian Speaker
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Job Location:
Monthly Salary:
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Bilingual Travel Advisor / Customer Service Advisor Croatian Speaker
Location: Athens Greece
Start Date: 20 March 2026
Are you a problem-solver who thrives in fast-paced customer-focused environments Join our dynamic Athens team and provide world-class support to travelers from around the globe!
Your Role
As a Bilingual Travel Advisor / Customer Service Advisor you will:
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Respond to customer inquiries via phone and email with professionalism.
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Log and maintain accurate records in the customer service database.
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Handle complaints efficiently following escalation policies.
- Resolve support calls and emails within agreed Service Level Agreements (SLAs).
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Troubleshoot issues using systems documentation and analytical skills.
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Provide proactive recommendations to improve customer experience.
Requirements
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Native or fluent in Croatian
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Proficient in English (C1 level)
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Strong problem-solving and troubleshooting skills
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High School Diploma or higher
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Ability to work independently and collaboratively in a fast-paced environment
What We Offer
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Salary: 1100 gross/month 14 salaries
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Performance Bonus: Based on dedication and results
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Relocation Support:
3 weeks accommodation in a premium hotel near the office
300 relocation allowance for candidates moving from abroad (first payment included)
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Contract: Permanent (on-site) or 6-month renewable remote contracts
within Greece -
Insurance: Private Health & Life Insurance
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Leave: 25 days of annual leave
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Working Hours: 40 hours/week 8 hours/day MondayFriday
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Schedule: MonSun 08:0017:00 (rotational)
Why Join Us
- Supportive international team with a focus on innovation and customer satisfaction
- Full relocation support for your move to Athens
- Opportunity to grow your career in travel and customer service with exposure to global clients and systems
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
