ServiceNow HRSD Administrator
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Job Location:
Phoenix, NM - USA
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Required Qualifications:
Candidate must be located within commuting distance ofRaleigh NC OR Hartford CT OR Phoenix AZ OR Indianapolis IN OR Richardson TXor willing to relocate. This position may require travel in the US.
Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three yearsof progressive experience in the specialty in lieu of every year of education.
At least 4 years of Information Technology experience.
In order to comply with legal requirements this role is limited to U.S. Citizens.
At least 4 years of experience inServiceNow delivery HRSD administrationand support and ServiceNow scripting experience on PowerShell Client and server side.
Hands on experience withITSM modules.
Knowledge of HR functions Processes and best practices followed in the industry.
Should have experience in designing and /or implementing HR Shared services center.
Should have worked with integration like success factor and experience with Flow Designer.
Should have been worked in ServiceNow HRSD implementations with external systems like REST and Web services.
Should have good scripting skills like PowerShell on both server and client side.
Knowledge of case management knowledge management best practices and design.
Knowledge on ServiceNow HRSD development.
Implement the Human Resources application to set up HR data.
Configure applications to work with the organizations HR processes.
Strong experience with HR Service Management Knowledge Management Service Portal Chat ReportingIntegrations and HR Hub.
Demonstrated competence in the various HR functional areas especially employee relations and change management.
Experience on Human Resources dashboards reports and other HR management modules to monitor and manage HR cases and employee satisfaction.
Knowledge Base and Employee Service Centre.
Excellent problem-solving and communication skills.
Mandatory Certifications:
Certified ServiceNow Administrator (CSA) and Certified Implementation Specialist (CIS).
Implementation with on ITSM or HRSD or CAD.
Preferred Skills:
The ability to identify win themes and link them to the proposed solution.
Experience in selling or supporting the sales of cyber security network security or cloud security solutions
is good to have.
The ability to communicate effectively with senior stakeholders and influence their decisions.
The ability to work with a diverse and cross-functional team and manage multiple tasks simultaneously.
Coaching and mentoring junior team members who are part of the pursuit teams and developing their skills andcapabilities.
Planning and Co-ordination skills.
Good Communication and Analytical skills.
ITIL certification - nice to have
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone email or face to face. Travel may be required as per job requirements.
Benefits
Along with competitive pay as a full-time Infosys employee you are also eligible for the following benefits:
- Medical/Dental/Vision/Life Insurance
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident Critical Illness Hospital Indemnity Legal)
- 401(k) plan and contributions dependent on salary level
- Paid holidays plus Paid Time Off
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Required Experience:
Unclear Seniority
Key Skills
- Hadoop
- Microsoft Windows Server
- Windows
- Apache
- Linux
- SAN
- Shell Scripting
- System Administration
- Administrative Experience
- Scripting
- Oracle
- Troubleshooting
About Company
Welcome to Infosys Careers for Experienced Professionals As a leading provider of next-generation consulting, technology and outsourcing solutions, we are dedicated to helping organizations in over 46 countries to renew their core and simultaneously innovate into new frontiers. Whilst ... View more
