Lettings Associate 7500

We Build Homes For Sale Or Rent Across The Country

Job Location:

London - UK

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

Title: Lettings Associate

Contract Type: Permanent x1&Fixed Term 12 monthsx2 Full Time 35 hours

Salary: 32881 per annum to 36069 per annum (London weighted salary) plus commission and Essential Car User (ECU) Allowance*

Reporting Office: London Stratford

Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)

Closing Date:13thFebruary 2026

Interview Dates:26th& 27thFebruary 2026

Please click here for the role profile

Benefitsinclude: Excellent pension plan (up to 6% double contribution) 28 days Annual Leave rising to 31 days with length of service Bank Holidays Westfield Health Cash Plan non-contributory life assurance up to 21 hours volunteering paid days lifestyle benefits Employee Assistance Programme and many more

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier thanstated.

*Previous Applicants May Not Apply*

Join ourIntermediate RentLettingsTeam at L&Q:

Are you passionate about delivering excellent customer service and helping people find their new homeWerelooking forthreeLettings Associates to join our team and play a key role in letting Intermediate Market Rent Rent to Buy and London Living Rent homes and supporting our mission to provide high quality affordable housing.

As a Lettings Associateyoullmanage applications support customers through the lettings process and help maximise reservations across our portfolio.Youllwork closely with Senior Lettings Associates the Lettings Team Manager and colleagues in Marketing Property Management and Tenancy Progression.

If this sounds like you we would love for you to apply!

Your impact in the role:

Manage andmaintainapplications databases for various rental schemes.

Maximise reservations and secure tenants who meet eligibility criteria.

Deliver excellent customer service acting as the main contact for potential tenants.

Guide customers through the lettings process from enquiry to occupation.

Liaise with internal teams and external stakeholders to ensure smooth lettings processes.

Ensure compliance with policies procedures and regulatory requirements.

Maintainaccuraterecords and oversee payment processes.

Whatyoullbring:

Demonstrable knowledge of assured shorthold tenancy legislation and the UK letting market.

Exceptional communication skills both written and verbal

Excellent organisational skills with proven success in deliveringobjectivesin a fast-paced customer-focused commercial environment.
Proficiencyin MS Office applications.
Highly developed relationship client or stakeholder management skills.
ARLA qualifications (desirable).

As the role will require you to undertake regular on-site viewings on a weekly basis both in London and outside London it is essential that you hold a full driving licence and have access to a vehicle that is insured for Business Use.

If yourequireany reasonable adjustments at any stage during this process including application stage please email

About L&Q:

Wereone of the UKs leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for peoples healthhappinessand security. Everyone deserves a quality home that gives them the chance to live a better life.

250000 people call our properties home andwereproud to serve diverse communities across London theSouth EastandNorth Westof England.

People are at the heart of ourbusinessand our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporatevalues and behavioural framework which outlines our core expectations and should bedemonstratedat all times and all levels whenrepresentingL&Q.

At L&Q we know that diversity and inclusion make us stronger andtheyreat the heart of everything we do.

When we recruit we look at what really matters: your skills experience and potential.Wereproud to be recognised for creating an inclusive workplace.Werea Disability Confident Leader (Level 3) andweveintroduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair transparent and consistent.Itsall part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome.Find out morehere.

Sustainability isalsoat the heart of what we do. We recognise the responsibility we hold as one of the UKs largest housing associations.

Clickhereto find out more about L&Q and why you should join us!

*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.

#TJ

Required Experience:

Title: Lettings AssociateContract Type: Permanent x1&Fixed Term 12 monthsx2 Full Time 35 hoursSalary: 32881 per annum to 36069 per annum (London weighted salary) plus commission and Essential Car User (ECU) Allowance*Reporting Office: London StratfordPersona: Agile Worker: 20% - 40% of contractual h...