QA Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Position Description:
We are hiring a Quality Assurance (QA) Manager to provide quality assurance oversight for a large-scale enterprise transformation program delivering a modern Knowledge Management (KM) solution with AI-enabled features.
In this role you will be responsible for establishing and maintaining consistent quality assurance practices across a large Agile delivery program. You will work across multiple delivery pods to review QA outputs assess adherence to agreed standards identify systemic quality issues and support continuous improvement of QA practices. Working alongside the Test Lead Project Management Office (PMO) and delivery leadership you will provide objective quality assessments that support informed decision-making throughout the program lifecycle.
Security Clearance: reliability granted or eligible for reliability clearance (5 years residing in Canada) is a must for this role. Work location: Ottawa ON / No remote (3 days in office currently) / No relocation or travel
Your future duties and responsibilities:
QA Framework & Standards Define maintain and enforce QA frameworks templates and controls suited to Agile delivery and AI enabled functionality.
Quality Assurance & Artifact Review Conduct quality reviews of test artifacts ensuring traceability completeness and adherence to standards across pods including validation of AI inputs/outputs.
Testing Oversight & Support Review test approaches and plans promote consistent testing discipline and escalate systemic quality issues affecting delivery readiness.
Quality Controls & Defect Governance Define defect management standards analyze defect trends and provide input into quality related decisions without daily triage management.
Governance & Readiness Inputs Provide structured QA assessments and evidence-based insights into governance forums supporting milestone readiness and quality visibility.
Continuous Improvement & Assurance Evaluate QA effectiveness across pods integrate lessons learned and best practices and support audits or independent quality assessments.
Required qualifications to be successful in this role:
- 7 years of experience in quality assurance roles supporting large-scale enterprise or digital transformation programs.
- Demonstrated experience defining and assuring QA processes across multi-team or multi-vendor environments.
- Strong understanding of software testing lifecycles QA standards and quality controls in Agile delivery contexts.
- Experience working in regulated public-sector or mission-critical environments.
- Proven ability to assess quality objectively and identify systemic issues.
- Strong written and verbal communication skills with the ability to present clear evidence-based findings.
- Experience working alongside Test Leads PMO teams and delivery leadership.
Preferred
- Experience supporting enterprise platforms such as Enterprise Content Management or Knowledge Management solutions.
- Exposure to QA governance assurance or audit-style quality roles.
- Familiarity with Agile hybrid or waterfall delivery environments.
- QA or testing certifications (e.g. ISTQB or equivalent).
CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level geographic market experience and training and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $90000$140000. This role is an existing vacancy.
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Skills:
- DigitalTransformationConsultng
- End-to-End Testing
- English
- French
- ISTQB Adv Full Advanced Cert
What you can expect from us:
Together as owners lets turn meaningful insights into action.
Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer being able to perform your best during the recruitment process is important to us. If you require an accommodation please inform your recruiter.
To learn more about accessibility at CGI contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.
Come join our teamone of the largest IT and business consulting services firms in the world.
Required Experience:
Manager
Key Skills
About Company
The COMPANY is one of the few end-to-end consulting firms with the scale, reach, capabilities and commitment to meet clients’ enterprise digital transformation needs. Our 77,500 consultants and professionals work side-by-side with clients in 10 industries across more than 400 location ... View more
