Senior Registered Client Service Associate

POSITION SUMMARY

Senior Registered Service Associates perform operational support and oversight on behalf of the Complex as well as general management support functions and special projects. The role is responsible for daily functions such as document maintenance money movement trade support and various approvals. The Senior Registered Service Associate must have the ability to resolve problems using all available resources and escalate matters as necessary.

DUTIES and RESPONSIBILITIES:

OPERATIONAL SUPPORT:

Manage documents including quality reviews for accuracy and completeness scanning and electronic filing

Oversee and distribute incoming and outgoing mail including opening sorting time stamping and distributing regular and/or overnight mail at multiple points throughout the day

Perform basic money movement functions such as check deposits issuing checks and cash and securities transaction approvals

Assist with processing of trade adjustments and responding to operational alerts

Execute actionable items upon review of delegated reports and requests to meet service level expectations in a timely manner

Support the Service and Risk Management team in audit preparedness through ongoing monitoring of accounts and processes ensuring compliance with firm policies and regulatory requirements

Remedy and/or escalate service breaks to management team

If supervisory licenses are held Possibility of supervisory responsibilities to be delegated OTHER:

Assist with special projects (e.g. recruit onboarding support)

Identify Firm services and solutions that support clients needs including secure digital offerings like Morgan Stanley Online and Morgan Stanley Mobile including remote deposit capture features

Maintain focus on evolving policy and platform changes participating in training opportunities and conference calls as needed

Perform various other administrative duties on behalf of the branch (e.g. telephone coverage ordering supplies facilities support)

Serve as a resource to sales service risk and Home Office partners on behalf of Service Managers

Organize and track progress against operational remediation projects

EDUCATION EXPERIENCE KNOWLEDGE and SKILLS:

Education and/or Experience

High School Diploma/Equivalency

College degree preferred

Active Series 7 (GS) and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) required

At least 5 years of industry experience required

Demonstrated strong performance in current role for the prior 2 years if applicable

Knowledge/Skills

Strong computer skills and knowledge of Microsoft Office products

Exceptional written interpersonal and client service skills

Detail oriented with superior organizational skills and ability to prioritize tasks

Team player with the ability to collaborate with others

Ability to work in a fast-paced evolving environment

Willingness to obtain Series 9 and Series 10 (SU) for delegation of supervisory functions

Reports to:

Service Manager

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley we raise manage and allocate capital for our clients helping them reach their goals. We do it in a way thats differentiated and weve done that for 90 years. Our values - putting clients first doing the right thing leading with exceptional ideas committing to diversity and inclusion and giving back - arent just beliefs they guide the decisions we make every day to do whats best for our clients communities and more than 80000 employees in 1200 offices across 42 countries. At Morgan Stanley youll find an opportunity to work alongside the best and the brightest in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey offering some of the most attractive and comprehensive employee benefits and perks in the industry. Theres also ample opportunity to move about the business for those who show passion and grit in their work.

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Salary range for the position: $32219 - $90000 per year. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business units incentive compensation plan which also may include a discretionary bonus component. Morgan Stanley offers a full spectrum of benefits including Medical Prescription Drug Dental Vision Health Savings Account Dependent Day Care Savings Account Life Insurance Disability and Other Insurance Plans Paid Time Off (including Sick Leave consistent with state and local law Parental Leave and X Vacation Days annually) 10 Paid Holidays 401(k) and Short/Long Term Disability in addition to other special perks reserved for our employees. Please visit to learn more about our benefit offerings.

Morgan Stanleys goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race color religion creed age sex sex stereotype gender gender identity or expression transgender sexual orientation national origin citizenship disability marital and civil partnership/union status pregnancy veteran or military service status genetic information or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).