Dining Room Manager Well-Spring
Greensboro, NC - USA
Job Summary
Dining Room Manager
Well-Spring Retirement Community
Greensboro NC
Full-Time Exempt (Salaried)
Position Summary
Well-Spring Retirement Community is seeking an experienced and service-driven Dining Room Manager to lead front-of-house dining operations across our independent dining venues. This role is responsible for ensuring an exceptional dining experience for residents while overseeing service standards staff performance and daily operations.
The ideal candidate is a dynamic hands-on leader who thrives in a hospitality-focused environment and enjoys working directly with residents and staff.
Qualifications
Minimum 5 years of hands-on Front of House management experience
Strong background in:
Fine dining service
Casual dining service
Banquet service
Bar operations
Ability to read write speak and understand English fluently
Computer proficiency required including:
Microsoft Word & Excel
Paycor
Fullcount
Essential Functions
Customer Service & Resident Experience
Maintain a professional welcoming atmosphere at all times
Work the dining floor during each meal period to ensure exceptional service
Build and maintain strong relationships with residents
Monitor food preparation and delivery to ensure quality and presentation
Maintain knowledge of all menu items including allergens
Address questions or concerns with the Director of Dining
Set up and oversee resident and staff events special functions memorials buffets stations and mobile bars
Adjust schedules as needed for resident functions holidays weather or staffing needs
Maintain flexibility to work weekends and holidays as required
Uphold confidentiality dignity and well-being of residents and team members
Technical & Operational Skills
Train and monitor staff on proper service techniques for fine dining casual dining and banquets
Hire orient train evaluate schedule and coach waitstaff
Oversee daily sanitation checklists and cleaning schedules
Manage inventory levels par levels and ordering of food items flatware plates and glassware
Oversee bar operations including inventory and purchasing
Ensure compliance with North Carolina ALE laws and licensing requirements
Assist with meal checks and monthly billing accuracy
Maintain Well-Springs ABC permit and licensing
Enforce uniform standards and compliance with corporate and campus policies
Training & Ongoing Education
Schedule and lead staff meetings training sessions and in-service education
Participate in supervisor and departmental meetings
Assist in developing and maintaining departmental policies and procedures
Support development of schedules checklists forms and quality assurance tools
Ensure completion of all mandatory training requirements
Safety & Compliance
Oversee sanitation practices and food safety compliance
Promote allergen awareness and safe food handling
Ensure compliance with ALE and licensing regulations
Foster a safe professional and policy-compliant work environment
Administrative & Operational Support
Assist with department budgeting and cost control initiatives
Promote efficiency and productivity within dining services
Produce bi-weekly schedules for supervisors bartenders and servers
Complete monthly inventory
Assist with food and beverage ordering including alcohol
Perform additional duties as assigned by the Director of Dining
Physical & Environmental Requirements
Ability to lift food products or sundries up to 50 lbs
Exposure to elevated temperatures (approximately 90F for periods exceeding one hour)
Why Join Well-Spring
At Well-Spring Retirement Community we pride ourselves on providing exceptional service in a warm resident-focused environment. Our dining team plays a vital role in enhancing daily life for our residents and we value leaders who bring professionalism compassion and hospitality expertise to their work.
Required Experience:
Manager
Key Skills
About Company
A premier continuing care retirement community in Greensboro with active senior living, exceptional dining, amenities & services. A Life Plan Community.