Payment Operations Lead

Bombay Group is..

A collection of world class entertainment hospitality gaming and technology brands united by a shared ambition - to craft distinctive experiences and meaningful stories through excellence in every detail.

Across physical spaces and digital products our teams combine premium entertainment experiences innovation and thoughtful execution. From guest-facing interactions to the technology and systems that power them. We operate at the intersection of hospitality entertainment and tech continuously evolving how premium experiences are designed delivered and experienced.

Purpose of the role

Payment Operations Lead role is to own and scale Bombay Groups global payments ecosystem across both land-based and online casino operations. This role focuses on building seamless compliant and cost-efficient payment solutions across multiple jurisdictions covering both fiat and crypto while balancing exceptional guest experience with strong operational control.

Payment Operations Lead combines strategic oversight with hands-on expertise sourcing and managing global payment partners supporting technical integrations and ensuring the payments infrastructure can evolve with business growth regulatory requirements and changing player needs.

How you will contribute

• Define and execute a global payments strategy across land-based and online casino operations.

• Own the payments roadmap aligning product technology compliance and commercial objectives.

• Act as the internal authority on payments advising leadership on trends risks and opportunities.

• Source onboard and manage global PSPs banks acquirers e-wallets APMs and crypto providers.

• Ensure coverage across key markets and player geographies including high-risk and emerging regions.

• Own PSP onboarding and integrations from operational handover through go-live.

• Manage the commercial performance of payments including fees FX chargebacks fraud losses and conversion.

• Partner with Product Tech Compliance Legal and Finance to deliver compliant scalable payment solutions.

What we are looking for

• 3 years in payments fintech gaming or high-risk eCommerce with ownership of payment functions.

• Direct experience in online gaming casinos betting or similarly regulated industries strongly preferred.

• Proven track record sourcing and managing global fiat and crypto payment solutions.

• Strong understanding of payment system architecture APIs gateways reconciliation and reporting.

• Comfortable translating technical constraints into commercial and operational decisions.

• Strong cross-functional collaboration skills working closely with engineering product compliance and finance in fast-paced regulated environments.

• Experience across multiple jurisdictions and currencies is a strong advantage.

The team by your side

Youll join the Bombay Finance team and report to the Head of Cage & Wallet Operations working at the intersection of payments product technology compliance and finance. This role partners closely with internal operational teams and external payment providers to ensure smooth scalable payment experiences across both land-based and online gaming environments.

Why join Bombay

• Celebration & Time off. Birthday day off and paid vacation days for personal milestones (e.g. childs first school day marriage) 3 health days per year. Additional team perks to celebrate birthdays and work anniversaries.

• Health & Wellness. Private health insurance with Salu Digital Healthcare Platform monthly sports compensation with Stebby. Paid sick leave from the 2nd day.

• Learning & Development. Generous learning & development package (personal development plan & trainings company-wide knowledge sharing & trainings).

• Working Environment. A comfortable workspace in the city center with plenty of fruits snacks and drinks.

• Networking Opportunities. Events and networking opportunities with colleagues.

• Parking. Free parking at the office.

Here at Bombay Group our people shape the experience. Whether working on the floor behind the scenes or building the platforms that support our brands every role contributes to a culture defined by high standards creativity and a commitment to doing things exceptionally well.

Join our team and step into a career where innovation meets luxury.