Senior Manager, Operations Excellence
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Are you looking to join one of Greater Torontos Top 2026 Employers
The Ontario Medical Association (OMA) advocates for and supports doctors seeking to strengthen their leadership role in caring for patients. We continually seek to be the trusted voice in transforming Ontarios health-care system by courageously pursuing best practices new ideas solutions and opportunities to improve.
Job summary
This position is responsible for developing managing and implementing new back office service offerings for OMA members through a well-developed understanding of physician practice settings. The position will engage vendors and members in the development and validation of products and/or services that meet member needs and develop recommendations for decision-making in alignment with the OMAs strategy.
How you will make a difference
Requirements that are important to us
The OMA has moved to a permanent hybrid work environment. As such the individual in this position will be required to work a minimum number of days in our Toronto office.
What do we have to offer you
As a condition of employment OMA conducts background checks and reference checks for all open positions.
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Were excited to share this opportunity which is for an newly created position on our team. Kindly be advised that our recruitment process does not involve the use of Artificial Intelligence.
The Ontario Medical Association is strongly committed to diversity within its community and welcomes applications from racialized persons/persons of colour women Indigenous People of North America persons with disabilities LGBTQ2S persons and others who may contribute to the further diversification of accordance with the AODA Act accommodation will be provided throughout the recruitment process to applicants with disabilities.
The Ontario Medical Association (OMA) advocates for and supports doctors seeking to strengthen their leadership role in caring for patients. We continually seek to be the trusted voice in transforming Ontarios health-care system by courageously pursuing best practices new ideas solutions and opportunities to improve.
Job summary
This position is responsible for developing managing and implementing new back office service offerings for OMA members through a well-developed understanding of physician practice settings. The position will engage vendors and members in the development and validation of products and/or services that meet member needs and develop recommendations for decision-making in alignment with the OMAs strategy.
How you will make a difference
- Engaging in the development and validation of back-office products and services that meet member needs.
- Developing initial product and service proposals in collaboration with relevant OMA departments and vendors.
- Participating in proposal reviews with member reference group and other departments to validate offerings and manage implementation of making the service offering available to membership.
- Driving member engagement through events webinars and other engagement approaches to bring awareness to new back-office product and service offerings.
- Investigating new and innovative approaches to support optimal physician practice settings (i.e. new back-office service needs new IT based systems enabling improved workflow new HR based practices to meet regulatory/practice needs).
- Focusing on future methods of improving physician practice settings.
- Monitoring key measures related to the uptake of product and service offerings by members to inform next steps in the development of relevant offerings.
- Administrative/logistical/cross-functional collaboration needs to enable department activities.
Requirements that are important to us
- Undergraduate degree in Business Administration or a degree in another quantitative discipline
- Six to nine years experience in understanding physician practice settings to relate to the needs of physician groups and guide solution and services development for new service offerings
- Experience with practice management is an asset
- PMI designation is considered an asset
- Ability to gather information perform data analysis and market research. Familiarity with business case development.
- Understanding of physician practice settings (i.e. family medicine practice community specialist practice hospital-based practice).
- Ability to lead a team of cross-functional resources through product/service implementation and manage stakeholder expectations of multiple teams.
- Excellent communication and presentation skills with strength in building relationships.
- Experience with procurement processes (i.e. RFx) and negotiations.
- Experience in change management and introducing new products/services into physician settings.
- Understanding of health safety and compliance requirements of physician practice settings.
- Experience with project management or other planning software preferred (i.e. Smartsheet).
The OMA has moved to a permanent hybrid work environment. As such the individual in this position will be required to work a minimum number of days in our Toronto office.
What do we have to offer you
- A work environment whose values are to berespectful bold responsive and transparent in our work and our behaviours
- A fantastic opportunity to grow with the team and help shape the strategic direction of the OMA its members and the health-care system
- An organization that is committed to the equity diversity and inclusion principles of humility accountability collaboration courage and integrity
- A commitment to growth and development through paid professional development and continuous in-house learning
- A friendly and flexible hybrid work environment
- Competitive total rewards package including a hiring salary range of $92835- $98640 pluspension plan and a bonus program
- Exceptional group benefits package including a spending account and a robust wellness program
- An organization that has been recognized as a Greater Torontos Top Employers for sixconsecutive years.
As a condition of employment OMA conducts background checks and reference checks for all open positions.
Facebook Twitter Instagram YouTube LinkedIn
Were excited to share this opportunity which is for an newly created position on our team. Kindly be advised that our recruitment process does not involve the use of Artificial Intelligence.
The Ontario Medical Association is strongly committed to diversity within its community and welcomes applications from racialized persons/persons of colour women Indigenous People of North America persons with disabilities LGBTQ2S persons and others who may contribute to the further diversification of accordance with the AODA Act accommodation will be provided throughout the recruitment process to applicants with disabilities.
Required Experience:
Senior Manager
Key Skills
- Employee Evaluation
- Continuous Improvement
- FDA Regulations
- Management Experience
- Process Improvement
- Profit & Loss
- Operations Management
- Project Management
- Strategic Planning
- Leadership Experience
- P&L Management
- Supervising Experience
About Company
As the representative of Ontario’s physicians we advocate for the well-being of our members and the health of Ontarians.
