General Manager | ExpertFlyer

This role requires a hybrid schedule and will be based in our Santurce office (Monday through Thursday) and work fully remotely on Fridays each week.

About Red Ventures Puerto Rico: Five years ago a group of determined young professionals ignited a movement to rebuild Puerto Rico after the devastating Hurricane Maria. Today the FWD787 movement has evolved into Red Ventures Puerto Ricoa thriving marketing and technology company located in the vibrant heart of Santurce with over 100 employees.

Our mission remains unwaveringto provide exceptional job opportunities with competitive benefits cultivating local talent and driving economic development on the island. As we continue to expand our Puerto Rico office our hunger for exceptional talent grows stronger. We seek experienced professionals with the drive and vision to make a lasting impact on the island.

Watch this video to learn more about our company history and culture: Youll Do:

We are looking to hire a Business Leader ExpertFlyer (Digital Subscription Website) reporting to the EVP of RVPR. This role is responsible for driving product strategy business growth and operational excellence for ExpertFlyer a consumer-facing website and digital subscription property () serving frequent flyers and travel enthusiasts. This role owns the performance of the digital property end-to-end (growth conversion retention partnerships and operating cadence).

• Shape the long-term product vision and strategic roadmap for ExpertFlyer balancing innovation with the needs of our power user community and the performance needs of the website (traffic conversion retention).
• Make critical decisions affecting all aspects of the business including product development growth strategy partnerships customer experience and P&L management for as a digital property.
• Partner with airline carriers and GDS providers to enhance data access negotiate agreements and create seamless user experiences (airline/GDS experience is helpful; ramping into this domain is expected).
• Own full P&L responsibility including revenue growth retention metrics and operational efficiency.
• Lead a cross-functional team including product managers engineers growth marketers customer support specialists and data analysts.
• Drive strategic partnerships with airlines travel loyalty programs credit card issuers and travel content creators to expand ExpertFlyers value proposition.
• Monitor and optimize key business metrics including subscriber growth retention rate feature adoption and customer satisfaction.
• Provide data-driven direction to improve user flows platform functionality and conversion optimization across web and mobile experiences with a D2C subscription lens (acquisition onboarding lifecycle churn reduction).
• Thrive in a fast-paced analytically driven environment while providing strategic guidance across technical and creative teams

What Were Looking For:

• Must be based in Puerto Rico (or willing to relocate)
• 7 years of product management or general management experience in travel technology SaaS platforms or loyalty/rewards programs OR leading a consumer website / D2C subscription digital product.
• Proven track record leading digital product teams in subscription-based business models and owning subscriber growth and retention outcomes.
• Deep understanding of airline industry dynamics frequent flyer programs award inventory systems and travel booking ecosystems (nice-to-have not required; there is a learning curve).
• Experience with data platforms API integrations and technical product development.
• Strong analytical skills with ability to leverage user data performance metrics and industry trends to drive decision-making.
• Demonstrated success building and scaling consumer-facing digital products with complex technical requirements including growth marketing and conversion optimization.
• Excellent leadership communication and stakeholder management skills.
• Passion for travel and serving sophisticated frequent flyer communities.
• Strong partnership-building and negotiation ability across ecosystems (airlines loyalty credit cards travel platforms creators).

Who We Are:

Red Ventures is a global portfolio of high-growth companies spanning several U.S. businessesa joint venture in the health services industryand strategic investments in Europe. Their businesses include The Points Guy Lonely Planet Bankrate the Allconnect Platform RV Home Client Growth RV Growth & Transformation Sage Home Loans Corporation and more. Across the portfolio Red Ventures businesses deliver seamless digital experiences for consumers help Fortune 100 clients solve large-scale digital growth challenges and create world-class experiences and opportunities for employees. Learn more at follow @RedVentures on LinkedIn and Instagram.

At Red Ventures we believe diverse inclusive teams are better. To help you better understand our core values and beliefs we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race creed color religion gender sexual orientation gender identity/expression national origin disability age genetic information veteran status marital status pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a persons merit and qualifications.

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process please contact

If you are based in California we encourage you to read this important information for California residents linked here.