Case ManagerCommunications Coordinator, Non-Clin School of Medicine Psychiatry

Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.

The Nia Project Case Manager reports to both the Director and the Clinical and Education Director of the Nia Project and is part of an interprofessional team that provides outreach immediate support follow-up and care coordination to all members of the Nia Project an Emory program based at Grady Health System that provides comprehensive culturally-responsive trauma-informed and empowerment based services to suicidal women with histories of interpersonal violence. The Nia Project Case Manager is responsible for coordinating care and services for Nia Project patients ensuring they receive the necessary support to improve the quality of their life. Their responsibilities include providing outreach acting as the primary point of contact for Nia Project patients who need healthcare and community resources (e.g. housing food disability) coordinating care with various services providers and agencies advocating for patients needs helping patients navigate complex systems and access necessary services and resources and maintaining accurate and up-to-date records of patient interactions. They participate in a variety of Nia Project team meetings and activities assist in developing and maintaining relationships and collaborations with diverse community partners and serve as a liaison to the Nia Project Community Advisory Board. They perform other duties as assigned and necessary.

JOB DESCRIPTION:

• The Case Manager and Communications Coordinator reports to the Director Student Case Management and Intervention Services and is part of a team that provides immediate support follow-up and care coordination to all Emory University students.
• This position is integral to student flourishing and creating a sense of belonging here at Emory as professionals within this office are tasked with identifying assessing and coordinating care between internal and external University partners to assist students with their overall personal and academic success.
• The Case Manager and Communications Coordinator is responsible for the following:
• Provides individual assessment support and advocacy for all Emory undergraduate graduate and professional students.
• Identifies and coordinates care amongst appropriate on-campus and community resources within a social justice frame work for student needs including but not limited to: housing and food insecurity financial hardship mental and medical health concerns and accessibility needs. -
• Assists in the coordination of support mechanisms between individual colleges and offices to university case management.
• Participates in a variety of interdepartmental team meetings as needed to support effective communication tracking and follow up with student progress.
• Assists in supporting the relationships developed between campus partners. Examples include but are not limited to: Student Health Services Psychiatry Counseling and Psychological Services and Student Case Management and Intervention Services and with other partners and constituents in the College and graduate and professional schools.
• Collaborates with and helps market Eagle Food Co-Op pantry resources.
• Accurately documents all individual student contacts in a timely manner.
• Assists Director in collecting analyzing and reporting data for the department for the monthly annual campus and community assessment process.
• Performs other duties as assigned and necessary.

MINIMUM QUALIFICATIONS:

• A masters degree in student affairs social work psychology counseling or related field from an accredited institution and two years of related work experience.
• Will provide crisis response and de-escalation to students in distress as a part of an on-call rotation
• May be required to return to campus to support students.
• Services will include consultation with clinical providers crisis case management pre-admission screening for placement supporting basic needs and report writing.
• Ability to communicate problem solve and work effectively within a diverse college environment.
• Ability to manage multiple priorities.
• Ability to take initiative and create a vision for completion of required tasks to assist students and campus partners.
• Skilled at creating and establishing strong rapport with students team and internal and external University partners.
• Ability to create trust and confidentiality within team campus partners leadership students and campus constituents.

NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University on a flexible weekly schedule based upon business needs. Schedule is based on agreed upon guidelines of department. This role requires residency in the state of GA. Emory reserves the right to change remote work status with notice to employee.

Emory is an equal opportunity employer and qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions educational programs or employment including recruitment hiring promotions transfers discipline terminations wage and salary administration benefits and training. Students faculty and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973 the Vietnam Era Veterans Readjustment Assistance Act and applicable executive orders federal and state regulations regarding nondiscrimination equal opportunity and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance 201 Dowman Drive Administration Building Atlanta GA 30322. Telephone: (V) (TDD).

Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation please contact the Department of Accessibility Services at or call (Voice) (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.