ePayment & Fraud Analyst
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Job Location:
Northridge, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
A Career at HARMAN
As a technology leader that is rapidly on the move HARMAN is filled with people who are focused on making life better. Innovation inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together youll discover that at HARMAN you can grow make a difference and be proud of the work you do every day.
About the Role
ePayments play a vital role in how we interact with our consumers and sits at the heart of our eCommerce business. As an ePayments & Fraud Analyst youll help drive sustainable growth while safeguarding Harman against fraud in the US market.
Youll be part of Harmans Global ePayments & Fraud team and report directly to the Global ePayments & Fraud Manager. This is a highly collaborative role with significant impact across the organization.
What You Will Do
- Support daily ePayments operations including payment processing and fraud detection.
- Monitor and analyze sales transactions to identify suspicious activity and report on key ePayments and fraud KPIs (weekly monthly and ad hoc).
- Identify vulnerabilities trends and improvement opportunities across our fraud and payment ecosystem.
- Manage investigation requests from law enforcement in partnership with Legal and Data Protection teams.
- Liaise with external payment service providers (e.g. Adyen PayPal Klarna).
- Drive continuous process improvements to enhance performance and reduce risk.
- Collaborate closely with internal stakeholders to optimize payment flows and mitigate risk across markets.
- Review declined transactions and work to reduce falsepositive declines.
- Handle dispute and chargeback processes efficiently.
What You Need
- Bachelors degree with strong analytical thinking skills.
- Minimum of 2 years experience in payments and/or fraud management within a high-volume online consumer-facing environment.
- Familiarity with risk and payment management tools.
- Strong analytical skills and proficiency in Excel.
- Naturally curious with a strong desire for learning and growth.
- Positive proactive and solution-oriented mindset.
- Excellent communication and interpersonal skills
- Fluency in written and spoken English
What Makes You Eligible
- Willing to travel up to 5% domestically and internationally.
- Willing to work from a home office anywhere in the USA.
- Flexibility to collaborate with colleagues across multiple time zones (Europe Brazil U.S. East/West Coast)
- Successfully complete background investigation and drug screen as a condition of employment.
What We Offer
- Competitive wellness benefits and 401K Retirement Savings plan.
- An inclusive and diverse work environment that fosters and encourages career development opportunities.
- Flexible work schedule with a culture encouraging work-life integration and collaboration in a global environment.
- Professional development opportunities through HARMAN Universitys business and leadership academies and extensive course catalog.
- Tuition Reimbursement.
- Access to employee discounts on world-class HARMAN products (JBL Harman/Kardon etc.).
- Be Brilliant employee recognition and rewards program.
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Salary Ranges:
HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard torace religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.
Required Experience:
IC
Key Skills
- Microsoft Office
- Risk Management
- Financial Services
- Customer Service
- Fraud
- Root cause Analysis
- Law Enforcement
- Banking
- Analysis Skills
- Authentication
- Qualitative Research Interviewing
- ACH
About Company
Symphony Teleca Corporation is the world’s first services company dedicated exclusively to helping clients manage the global convergence of software, the cloud and connected devices. We deliver solutions for product and services innovation, with contemporary product development, syste ... View more
