Workplace Experience Manager (mfd)

As a Workplace Experience Manager you are responsible for creating operating and continuously improving a productive engaging and future-ready workplace at ctrl QS GmbH.

Together with the team you own the end-to-end workplace ecosystem across space operations processes and human experience ensuring that team members leadership and external stakeholders experience an environment that enables high performance meaningful connection and collaboration in a hybrid working world.

You are a bridge builder across teams locations and leadership! As Workplace Experience Manager you translate company priorities into practical workplace execution.

• Shape the hybrid workplace -Design and continuously improve how our teams work across offices home office and remote setupstranslating company priorities into tangible workplace solutions.
• Own workplace operations & facilities -Ensure smooth compliant and high-quality operations across all physical workplaces managing landlords vendors and service providers with strong ownership and brand awareness.
• Enable hybrid collaboration & technology -Act as the bridge between physical spaces and digital tools ensuring reliable meeting setups and close alignment with IT.
• Drive operational excellence & governance -Own workplace-related processes contracts budgets and compliance topics (incl. data protection) keeping operations efficient and dependable behind the scenes.
• Create great team member experiences -Support onboarding travel benefits coordination team days events and well-being initiatives in close collaboration with HR.
• Represent ctrl QS externally -Design and deliver professional memorable onsite experiences for clients and partners positioning the workplace as a strong brand touchpoint.
• Provide insights & sparring for leadership -Share workplace insights feedback and reporting that support informed decision-making and continuous improvement.

What success looks like in this role

• Teams experience the workplace as reliable welcoming and supportive of how they actually work
• Hybrid collaboration works smoothly across locations and setups
• Workplace operations vendors and governance run quietly and effectively
• Leadership has a trusted partner for workplace-related decisions and improvements

You dont need to tick every box! Were looking for someone with strong workplace experience and a genuine passion for creating great environments for people.

• Experience inworkplace office or service-focused roles (58 years)
• A strong understanding ofhybrid work modelsand what enables effective collaboration
• Hands-on experience withworkplace operations vendors and service providers
• Confidence working withstakeholders and leadership balancingpriorities and impact
• Clear structured and confident communication skills
• Apeople-first mindsetand approachable presence in a visible role
• A solid understanding ofoperational governance ideally including occupational health & safety and GDPR in practice
• Curiosity forAI and automationand interest in translating tools into practical workplace use cases
• FluentGerman (native) andexcellent English

• Work-Life Wellbeing -At ctrl QS we value your well-being and encourage our team members to maintain a healthy balance between work and personal. We understand that agency life can be highly dynamic and fast-paced therefore we utilizea time-tracking tool to ensure you receive appropriate compensation through time off for any extra hours worked. Our company offers a flexible working environment providing options for both full-time and part-time positions. Additionallyyoullenjoy28 days of vacation every year ensuring you have the time to recharge and explore your passions outside of work.
• Vibrant Office in Central Berlin and Home Office from Everywhere -Located in the digital heart of central Berlin our bright office space fosters professional and personal interactions. Our hybrid working setup allows you to work comfortably from home and we ensure you have all the necessary tools and resources to thrive. Additionally youll have the opportunity to enjoy up to 3 months of remote work per year allowing you to work from any location in the world!
• Continuous Learning and Career Growth -Were dedicated to providing a unique learning environment where you can pursue your career goals. We help you find your place at ctrl QS with a focus on your development goals. Youll find fluid career paths with opportunities to specialize or grow laterally. Also our internal Academy offers a wealth of learning opportunities.
• Diverse and Supportive Team -Join our team of 150 passionate committed and fun people from more than 40 nations. We celebrate diversity and welcome everyone to bring their unique perspectives challenge conventions and ignite creativity. Together we form a multicultural and fun-loving team that thrives on collaboration.
• People-First Culture -At ctrl QS we prioritize our people above all else. We strive to cultivate a healthy company culture where everyone feels safe and satisfied. Engage in regular team-building activities fun sport and health initiatives monthly team lunches weekly company breakfasts and regular team events are all part of the routine. And of course our famous summer and Christmas parties are not to be missed!