CCMS Edustaff Full-time

Utica Community School District

Job Location:

Sterling Heights, MI - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Control Center Monitoring Technician

Edustaff - Full-time

Qualifications:

Commitment to high-level customer service
Must have excellent verbal and written communication skills
Professional approach to interactions with district staff municipal utility or other workers
Ability to use critical thinking to respond to monitoring situations
Detail oriented with ability to work calmly and efficiently under pressure
Computer skills necessary Microsoft Office Suite preferred
Good work ethic honesty and integrity
Good attendance
High School diploma required

Description:

Monitor 43 district facilities using specialized systems at the districts centralized Control Center including fire panels heating and ventilation electrical power food service equipment security cameras door access and other systems
Contact public safety personnel with clear and concise information in event of an urgent or emergency situation
Report all issues and assure compliance with district policies and procedures
Maintain accurate log of activities and interactions
Escalate issues as appropriate and necessary
Provide first point of contact for municipal and external service providers including public safety
Handle calls from district staff and external service providers determining appropriate course of action
Work professionally with district staff public safety representatives municipalities utilities and third-party service providers
Provide appropriate transfer of event and situational information to ensure continuity at end of work day
May be required to fill multiple shifts including nights weekends and holidays

Shifts: 3pm - 11pm

Method

Applicants must apply online at Please scan and upload your cover letter resume transcripts credentials and letters of recommendation to your online application. Paper applications and emails will not be accepted. Posting expires when job is filled.

NONDISCRIMINATION: It is the policy of the Utica Community Schools that no person on the basis of race color religion national origin or ancestry age sex marital status or handicap shall be discriminated against excluded from participation in denied the benefits of or otherwise be subjected to discrimination by this educational agency. Any persons suspecting a discriminatory practice should contact the Human Resources Department at 11303 Greendale Sterling Heights MI 48312 or 586.797.1130.

Required Experience:

Staff IC

Control Center Monitoring TechnicianEdustaff - Full-timeQualifications:Commitment to high-level customer serviceMust have excellent verbal and written communication skillsProfessional approach to interactions with district staff municipal utility or other workersAbility to use critical thinking to r...