ScienceLogic platform administration
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Job Location:
West Palm Beach, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
ScienceLogic platform administration
Location: West Palm Beach FL
Hire Type: Contract
Location: West Palm Beach FL
Hire Type: Contract
Technical Skills
Deep expertise in ScienceLogic (SL1) platform architecture administration On prem set up and configuration
Strong understanding of monitoring protocols: SNMP WMI SSH PowerShell API JDBC
Proficiency in network server (Windows Linux AIX) database (Oracle SQL Server DB2) and application monitoring
Experience with ServiceNow integration event management and CMDB synchronization
Knowledge of scripting languages (Python PowerShell Shell) for automation and custom monitoring
Understanding of IT infrastructure including virtualization (VMware vCenter) storage and cloud platforms
Professional Skills
Excellent analytical and problem-solving abilities with attention to detail
Strong communication skills for technical and non-technical audiences
Ability to manage multiple priorities and coordinate across teams
Project management capabilities for monitoring implementation initiatives
Collaborative approach with ability to mentor and guide team members
Experience Requirements
5 years of experience with ScienceLogic platform administration and monitoring solutions
Proven track record of large-scale monitoring implementations and migrations
Experience with ITSM tools particularly ServiceNow
Background in enterprise IT infrastructure and operations
Certification in ScienceLogic or related monitoring technologies (preferred)
Key Performance Indicators
Monitoring platform availability and performance
Successful completion of device onboarding and go-live milestones
Alert accuracy and reduction of monitoring noise
Stakeholder satisfaction with monitoring solutions
Timely resolution of platform issues and enhancement requests
Knowledge transfer and documentation quality
Work Environment
Collaborative team environment with cross-functional coordination
Participation in planning sessions UAT meetings and technical reviews
Occasional off-hours support for platform upgrades and critical issues
Continuous learning to stay current with platform updates and industry best practices
Platform Expertise & Administration
Serve as the primary technical resource for ScienceLogic platform architecture configuration and best practices
Design implement and optimize monitoring solutions across diverse technology stacks including servers databases network devices applications and cloud infrastructure
Manage platform upgrades patches and enhancements while ensuring minimal disruption to monitoring services
Configure and maintain collectors dynamic applications power packs and custom monitoring solutions
Technical Leadership & Strategy
Provide strategic direction for monitoring and observability roadmap aligned with business objectives
Lead technical design sessions and architecture reviews for monitoring implementations
Evaluate and recommend platform enhancements integrations and scalability improvements
Drive continuous improvement initiatives to optimize monitoring coverage alert accuracy and incident response
Stakeholder Collaboration & Support
Partner with cross-functional teams including infrastructure application database network and security teams
Conduct User Acceptance Testing (UAT) sessions and coordinate go-live activities for monitoring waves
Provide expert guidance on alert policies event correlation threshold tuning and incident management workflows
Facilitate training sessions and create documentation for end users and technical teams
Integration & Automation
Design and implement integrations with ServiceNow CMDB and other enterprise tools
Develop automation workflows for device onboarding maintenance mode management and alert enrichment
Configure SNMP traps API integrations and custom data collection methods
Optimize ServiceNow event management and incident creation processes
Troubleshooting & Problem Resolution
Investigate and resolve complex platform issues including collection failures performance bottlenecks and integration problems
Coordinate with ScienceLogic vendor support and engineering teams for escalated issues
Perform root cause analysis and implement corrective actions for monitoring gaps or failures
Monitor platform health performance metrics and capacity planning
Deep expertise in ScienceLogic (SL1) platform architecture administration On prem set up and configuration
Strong understanding of monitoring protocols: SNMP WMI SSH PowerShell API JDBC
Proficiency in network server (Windows Linux AIX) database (Oracle SQL Server DB2) and application monitoring
Experience with ServiceNow integration event management and CMDB synchronization
Knowledge of scripting languages (Python PowerShell Shell) for automation and custom monitoring
Understanding of IT infrastructure including virtualization (VMware vCenter) storage and cloud platforms
Professional Skills
Excellent analytical and problem-solving abilities with attention to detail
Strong communication skills for technical and non-technical audiences
Ability to manage multiple priorities and coordinate across teams
Project management capabilities for monitoring implementation initiatives
Collaborative approach with ability to mentor and guide team members
Experience Requirements
5 years of experience with ScienceLogic platform administration and monitoring solutions
Proven track record of large-scale monitoring implementations and migrations
Experience with ITSM tools particularly ServiceNow
Background in enterprise IT infrastructure and operations
Certification in ScienceLogic or related monitoring technologies (preferred)
Key Performance Indicators
Monitoring platform availability and performance
Successful completion of device onboarding and go-live milestones
Alert accuracy and reduction of monitoring noise
Stakeholder satisfaction with monitoring solutions
Timely resolution of platform issues and enhancement requests
Knowledge transfer and documentation quality
Work Environment
Collaborative team environment with cross-functional coordination
Participation in planning sessions UAT meetings and technical reviews
Occasional off-hours support for platform upgrades and critical issues
Continuous learning to stay current with platform updates and industry best practices
Platform Expertise & Administration
Serve as the primary technical resource for ScienceLogic platform architecture configuration and best practices
Design implement and optimize monitoring solutions across diverse technology stacks including servers databases network devices applications and cloud infrastructure
Manage platform upgrades patches and enhancements while ensuring minimal disruption to monitoring services
Configure and maintain collectors dynamic applications power packs and custom monitoring solutions
Technical Leadership & Strategy
Provide strategic direction for monitoring and observability roadmap aligned with business objectives
Lead technical design sessions and architecture reviews for monitoring implementations
Evaluate and recommend platform enhancements integrations and scalability improvements
Drive continuous improvement initiatives to optimize monitoring coverage alert accuracy and incident response
Stakeholder Collaboration & Support
Partner with cross-functional teams including infrastructure application database network and security teams
Conduct User Acceptance Testing (UAT) sessions and coordinate go-live activities for monitoring waves
Provide expert guidance on alert policies event correlation threshold tuning and incident management workflows
Facilitate training sessions and create documentation for end users and technical teams
Integration & Automation
Design and implement integrations with ServiceNow CMDB and other enterprise tools
Develop automation workflows for device onboarding maintenance mode management and alert enrichment
Configure SNMP traps API integrations and custom data collection methods
Optimize ServiceNow event management and incident creation processes
Troubleshooting & Problem Resolution
Investigate and resolve complex platform issues including collection failures performance bottlenecks and integration problems
Coordinate with ScienceLogic vendor support and engineering teams for escalated issues
Perform root cause analysis and implement corrective actions for monitoring gaps or failures
Monitor platform health performance metrics and capacity planning
Key Skills
- Office Manager Experience
- Microsoft Office
- Management Experience
- QuickBooks
- Accounting
- Business Management
- Microsoft Powerpoint
- Microsoft Excel
- Operations Management
- Administrative Experience
- Leadership Experience
- Bookkeeping
