Platform Associate
Job Summary
10% Travel Required
The Platform Associate is responsible for supporting the athenahealth Electronic Health Record (athenaClinicals) and Practice Management (athenaCollector) applications for Privia Medical Group clinicians. The Platform Associate works closely with the CIT IKS team EHR Specialists end-users and the Privia team to understand functional business requirements resolve EHR issues and configure customize & maintain athena content to support these needs.
- Assist in the building out & maintenance of Privias athenaOne platform
- Routine QA of work
- Assist with testing and troubleshooting all aspects of athenaNet
- Maintain up-to-date documentation
- Manage ongoing communication between multiple stakeholders effectively and timely
- Provide remote support to assist w/ EHR issues
- Maintain up-to-date knowledge of the software applications
- Help onboard Clinical IT members
- Walk through athenaOne Functionality with Care Center and Privia Staff
- Support data collection related to system configuration
- Document track and take appropriate actions to close or escalate athenaNet incident related issues in a timely manner
- Maintains confidentiality and complies with (HIPAA)
- Help facilitate the Clinical IT relationship with other Privia teams
- Perform other duties as assigned
Qualifications :
- 1 years of experience in one or more of the following areas:
- Clinical and/or managed care experience or
- EHR support
- 1 years of experience in a professional environment
- Knowledgeable about extended medical terminology
- Experience with data collection and document management
- SQL and HTML knowledge
- Must comply with HIPAA rules and regulations
The salary range for this role is $63000.00 - $70000.00 in base pay and exclusive of any bonuses or benefits (medical dental vision life and pet insurance 401K paid time off and other wellness programs). This role is also eligible for an annual bonus targeted at 10% .The base pay offered will be determined based on relevant factors such as experience education and geographic location.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Technical Requirements (for remote workers only not applicable for onsite/in office work):
In order to successfully work remotely supporting our patients and providers we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.
Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. We understand that healthcare is local and we are better when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age color national origin physical or mental (dis)ability race religion gender sex gender identity and/or expression marital status veteran status or any other characteristic protected by federal state or local law.
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
About Company
Privia Health is a national physician platform transforming the healthcare delivery experience. We provide tailored solutions for physicians and providers, creating value and securing their future. Through high-performance physician groups, accountable care organizations, and popul ... View more