Community Insights and Analytics Manager

Aurora, CO - USA

Yearly Salary: $ 68800 - 73000

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Position Title: Community Insights and Analytics Manager

Classification: Exempt

Reports To: Director of Research and Evaluation

Location: Denver

Compensation: $68800 - $73000 Annually

Benefits: Eligible for up to 6% annual bonus. Medical dental and vision a 401(k) retirement plan with a 4.5% company match plus potential additional matching based on tenure PTO paid sick leave paid holidays and a flexible schedule

As the food bank with the largest service area in the contiguous United States Food Bank of the Rockies is passionate about ensuring every community member has the resources they need to thrive. Supporting our Colorado and Wyoming communities begins with passionate mission-driven individuals.

The Community Insights and Analytics Manager is a key leader within Food Bank of the Rockies Data and Insights team overseeing analysts and community insights specialists who support operations across the Denver Western Slope and Wyoming distribution centers. This role prioritizes and manages complex data requests develops team capacity through mentoring and skill-building and partners closely with IT data engineers and department leaders to meet critical organizational information needs. The position leads implementation and use of the Community Service Insights application (Link2Feed) across partner agencies and mobile pantries strengthening data quality and storytelling around who we serve and where. Working in close collaboration with the Director of Data and Insights and complementary roles on the team this manager coordinates responses to internal and external stakeholders while advancing a cohesive organization-wide data strategy.

The Food Banks team is dedicated to creating an efficient food distribution network to reduce and help end hunger across the state. Staff are committed to embodying the Food Banks organizational values and mission in all activities.

If you are looking for a mission-focused organization where innovation and teamwork are encouraged and new ideas are valued then this is an ideal position for you.

The mission of Food Bank of the Rockies is to ignite the power of community to nourish people facing hunger. We provide food and necessities to people in need through signature programs and by teaming up with hundreds of Hunger Relief Partners to serve communities across Colorado and Wyoming. We believe that for a community to thrive every person must have the resources they need to flourish and we strive to provide proper nourishment for every neighbor.

Primary Responsibilities:

Lead Link2Feed Implementation and Use: 40%

Supervise2- 3Community Insights Staff dedicated to the implementation and usage of Link2Feed across two or three distribution centers
Ensure the safe dignified and respectful treatment of neighbor data in Food Bank of the Rockies (FBR) and its Hunger Relief Network through the development and training of policies and procedures to internal staff and external partners
Communicate and demonstrate to our partners the benefits of using Link2Feed neighbor data application
Develop and direct strategy for partner uptake and usage of Link2Feed ; lead the team across all distribution centers to implement and track results
Develop manage and ensure the safe reporting and analytics of neighbor data from Link2Feed to stakeholders by coordinating with both analysts and service insights team members

Research Requests and Analytics: 30%

Project manage the tracking and execution of research data reporting and program evaluation deliverables (ex. Annual Food Bank of the Rockies Report regional food poundage reports)
Collaborate with the Departmental Directors and staff to project manage and execute surveys interviews focus groups and other qualitative methods/protocols with a variety of groups including internal staff Hunger Relief Partners other community members.
Write reports and briefs of findings for leadership department colleagues (ex. Marketing/Communications Development Programs Operations People and Culture).
Support data quality assurance efforts
Other reporting research and programmatic tasks as needed

Data Requests Management: 30%

Supervise data analysts understanding data requests from other departments identifying the key questions decisions or areas of need and helping to develop an appropriate report
Collaborate with Food Bank of the Rockies (FBR) staff to develop deliverables to data requests from internal sources with ad-hoc reporting to meet just-in-time organizational needs
Support the maintenance and documentation of data requests methods to ensure consistency across reporting
Partner with Data & Insights Development and Marketing/Communication Staff to create data elements and reports for grant writing efforts

Commitment to People and Communities:

Serve as expert and steward of ethical data practices
Handle confidential information with discretion and care ensuring the privacy and respect of employees volunteers partners donors or others

Required Knowledge Skills and Abilities:

Commitment to the Food Bank of the Rockies mission and positive representation of the brand internally and externally
Compassionate sensitive and strong interpersonal skills
Excellent organizational time management and multitasking abilities
Self-directed results-oriented and proactive problem solver
Ability to think critically and strategically exercise independent judgment and follow through on projects
Strong teambuilding collaboration and relationship management skills; trusted partner and subject matter expert
Effective written and verbal communication skills with the ability to interact with management and across business and IT groups.
Ability to work cross-functionally across departments both independently and as a member of a team to achieve desired results.
Customer service-oriented and professional in handling confidential information
Experience in program evaluation research and/or social science research methodology
Knowledge of food banking research highly valued
Ability to apply diversity equity and inclusion principles in HR and administrative practices
Proficient in Microsoft Office Suite and online technologies

Demonstrates problem solving skills and ability to find creative solutions to challenges.
Decision quality dealing with ambiguity business acumen managing & measuring work.
Knowledge of query writing using SQL with the ability to join multiple tables summarizing grouping data manipulation performing analytical functions etc.
Familiarity with visualization languages and analytical tools (PowerBI Tableau R etc.)

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Using office equipment such as a computer mouse keyboard printer
Provided with their own office environment; outdoor work environment /occasionally
Occasional travel within the service area including to Western Slope and Wyoming distribution centers

Required Qualifications:

Bachelors degree required; Master degree a plus or equivalent work-related experience
3 5 years of experience in analytics data or research related fields
1-2 years of supervisory experience preferred
Previous experience working in non-profits preferred
Bilingual (Spanish) a plus

Expected Hours of Work:

This is an exempt full-time position working approximately 40 hours per week. The typical schedule is MondayFriday 8:00 a.m.5:00 p.m. with a hybrid work schedule of three (3) days in-office (or more frequently based on organizational needs) and two (2) days remote.

Compensation:

$68800 - $73000 Annually up to 6% annual bonus

Benefits:

At Food Bank of the Rockies we provide a fulfilling workplace along with a comprehensive benefits package that includes:

Generous Paid Time Off: Flexible paid time off including 10 paid holidays sick leave and opportunities for paid volunteer time.
Robust Retirement Plan: A 401(k) retirement plan with a 4.5% employer match plus additional matching based on tenure for a total potential match of up to 8.5% to support your long-term financial security.
Comprehensive Health Coverage: Competitive health dental vision and life insurance plans to support your meet your and your familys needs.
Medical and Parental Leave: Leave time is offered through the Colorado-funded FAMLI (Family and Medical Leave Insurance) Program.
Bilingual Incentive: A monthly incentive for certified bilingual staff recognizing and rewarding your valuable language skills.

To Apply:

Apply online through Applications will be accepted until February 9 2026.

Thinking about applying

True passion and excitement for making an impact are just as important as work experience.

We encourage you to apply even if you feel you dont check every box in this posting.

Food Bank of the Rockies is an Equal Opportunity Employer (EOE) M/F/D/V/SO. We are committed to providing reasonable accommodations to applicants with disabilities in order to participate in the application or interview process. If you require any accommodation please contact us ator .

Required Experience:

Manager

Position Title: Community Insights and Analytics ManagerClassification: ExemptReports To: Director of Research and Evaluation Location: DenverCompensation: $68800 - $73000 AnnuallyBenefits: Eligible for up to 6% annual bonus. Medical dental and vision a 401(k) retirement plan with a 4....