Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Inc. originally creating the best-selling Kindle family of products. Since then we have produced ground-breaking devices like Fire tablets Fire TV and Amazon Echo. What will you help us create
Key job responsibilities
As a Sr. Operations Manager in the K-Flex Operations team within Device Global Logistics (DGL) you will:
- Lead and execute complex cross-functional initiatives across multiple organizations including Transportation Business Intelligence Operations and Finance ensuring alignment among diverse stakeholders
- Partner with supply chain experts across DGL to drive support and influence strategic business initiatives that enable K-Flex to scale globally
- Collaborate with 3PL operation field leaders to identify and implement innovative technology solutions and scale operational productivity through new initiatives
- Analyze operational barriers systematically focusing on root cause identification and understanding financial impact drivers
- Work closely with cross-functional teams and 3PL partners to proactively identify and remove daily operational obstacles
- Drive operational consistency through network-wide process standardization initiatives
- Evaluate global warehouse topology and facility design to optimize network efficiency
- Conduct business reviews with Senior Leadership presenting insights risks and recommendations
- Travel regularly to support operations and stakeholder engagement (travel is essential for this role)
A day in the life
In this role youll drive strategic initiatives for a rapidly scaling business within the K-Flex Operations team. Your day will involve managing complex cross-functional projects that span multiple organizations and geographies. Youll collaborate closely with 3PL partners supply chain experts and internal stakeholders to solve operational challenges and implement innovative solutions. Regular communication with senior leadership is essentialyoull present project status updates identify risks and recommend process improvements that drive network-wide impact. Success in this position requires strong project management capabilities excellent presentation skills and a demonstrated ability to deliver results in fast-paced ambiguous environments.
About the team
K-Flex Operations within Device Global Logistics (DGL) drives fulfillment excellence for Amazons digital devices products in a rapidly scaling business environment. Our team expands system capabilities to meet evolving operational demands while championing continuous improvement initiatives across the company. We combine strategic thinking with hands-on execution to solve complex logistics challenges and enable global growth for Amazons device ecosystem.
- Experience working with large complex data sets
- Experience communicating results to senior leadership
- Experience with operations/supply chain
- Experience in third party vendor/research partner management contract negotiation
- Experience in leading large cross functional projects
- Knowledge of statistics or other analytical techniques
- Experience with SQL
- Bachelors degree in a relevant field or equivalent work experience
- Experience using Microsoft Excel for data analysis formulae and data visualization
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (
to know more about how we collect use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.