Senior Associate Consultant EUC, Field Services Madrid, Spain
Share
Job Location:
Monthly Salary:
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
Role Senior Associate Consultant
Technology EUC Field Services
Location Madrid
Business Unit CIS
Compensation Competitive (including bonus)
Job Description
About Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
Visit to see how Infosys can help your enterprise navigate your next.
All aspects of employment at Infosys are based on merit competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer
Technology EUC Field Services
Location Madrid
Business Unit CIS
Compensation Competitive (including bonus)
Job Description
- Installing configuring and maintaining desktop computers peripheral equipment and software/applications within established standards and guidelines.
- Working with OEM vendors for replacing spares hardware repairs & troubleshooting
- Inventory management
- Imaging of Laptops & Desktops
- Printer Management
- Assistance in fixing issues for Conference room and working with Vendor for room setup
- Hardware/software troubleshooting and resolution
- Perform IMAC (Install Move Add Change) services for IT assets and support mobile phone and non-PC equipment such as scanners and printers.
- Offer VIP support with tailored high-touch service and manage audio-visual conferencing and technologies
- Network & Sharing printer installation
- Knowledge of Office 365 support
- Coverage/compliance software installation and troubleshooting
- Good communication skill
- Good Knowledge of DHCP DNS.
- L1/L2 level network troubleshooting and resolution for LAN Connectivity
- Hands & feet support to Backend team for Network/Server/application issue
- Working with vendor support contacts to resolve technical issues
- Labelling Racks & devices
- Server mounting/movement
- Hands & Feet Support for DC (Compute Storage Backup Network.)Hands & feet Support Requirement for Physical Servers Network Devices Storage etc Device reboot console connection for remote access cable/SFP removal/insert cable replacement racking/stacking etc.
- assessment required by the customer for every profile along with submission (Mandatory):
- Maintain IT inventory coordinate vendor support and assist with procurement
- Support Mac devices
- Strictly adhere to defined Service Level Agreements (SLAs)
- Support recurring meetings events and after-hours activities as required
- Documenting incidents problems and resolutions for future reference and for the knowledge base
Personal
Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include:
- High analytical skills
- A high degree of initiative and flexibility
- High customer orientation
- High quality awareness
- Excellent verbal and written communication skills
About Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
Visit to see how Infosys can help your enterprise navigate your next.
All aspects of employment at Infosys are based on merit competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer
Required Experience:
Senior IC
Key Skills
- Practice Management
- Pegasystems
- JSP
- Spring
- Struts
- System Design
- Data Collection
- Requirements Gathering
- Health Information Management
- Internal Audits
- Cerner
- Word Processing
About Company
Welcome to Infosys Careers for Experienced Professionals As a leading provider of next-generation consulting, technology and outsourcing solutions, we are dedicated to helping organizations in over 46 countries to renew their core and simultaneously innovate into new frontiers. Whilst ... View more
