Principal UX Designer
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Job Location:
Austin, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
About SurePoint
SurePoint Technologies delivers award-winning software that helps mid-sized law firms boost efficiency and maximize financial performance. Our cloud-based solutions connect client management practice management and financial systems to improve efficiency and collaboration.
With over 40 years in legal tech and a team of CPAs former lawyers and top engineers we understand what law firms need to thrive. Were passionate about building tools that reduce administrative work so our customers can focus on what matters most: serving their clients.
Job Overview
The UX Principal is a senior individual contributor IC and design leader responsible for defining and driving the overall UX vision and experience strategy across the SurePoint organization. This role operates at a strategic level influencing product direction design standards and organizational decision-making to ensure user experience is a competitive advantage. The UX Principal leads through influence mentorship and thought leadership rather than direct people management.
Key Responsibilities
- Define and champion a cohesive UX vision and long-term experience strategy across products
- Lead design direction for high-impact ambiguous and cross-product initiatives
- Establish and evolve UX principles standards and governance models to support scale
- Partner with executive leadership Product and Engineering to influence strategy and investment decisions
- Serve as a trusted advisor on UX best practices design maturity and user-centered decision making
- Mentor and guide senior designers and UX Architects through coaching and design critique
- Elevate design quality and consistency across teams through leadership and influence
- Advocate for UX as a core business driver balancing user needs and business outcomes
Qualifications
- 1015 years of experience in UX design product design or experience strategy
- Demonstrated success defining and executing UX strategy across complex product ecosystems
- Proven ability to influence senior leaders and executives without formal authority
- Experience leading large-scale or transformational UX initiatives
- Portfolio demonstrating strategic thinking systems leadership and measurable business impact
- Deep understanding of product development lifecycles and technology constraints
Nice to Have Qualifications
- Experience shaping or scaling UX organizations or design maturity models
- Background in enterprise platform or multi-product environments
- Experience partnering closely with C-suite or executive leadership
- Thought leadership contributions (speaking writing or community involvement)
Success Metrics
- Adoption of a clear cohesive UX vision across product teams
- Measurable improvements in client satisfaction engagement or usability outcomes
- Increased consistency and quality of experiences across products and platforms
- Positive executive and cross-functional feedback on UX leadership and strategic impact
- Strong growth and effectiveness of senior designers and UX Architects under mentorship
Competencies
- Experience strategy and vision setting
- Systems leadership and organizational influence
- Executive communication and storytelling
- Strategic decision-making under ambiguity
- Design quality and governance
Soft Skills
- Strong executive presence and influence
- Ability to navigate ambiguity with confidence
- Empathy for users teams and stakeholders
- Coaching and mentorship mindset
- High emotional intelligence and resilience
At SurePoint we know our people are our greatest strength. Thats why we offer a comprehensive total rewards package and were always evolving our benefits to support employee needs at every stage of life and career.
Benefits Include
- Health Insurance (medical dental vision)
- Flexible Spending Accounts
- Life Short-term and Long-term Disability Insurance (employer paid)
- Health Savings Accounts
- Wellbeing Benefits
- 401K (immediately vested employer match)
- Paid Time Off (Flexible PTO holidays)
- Employee Assistance Program
- Summer Flex Fridays
To learn more about SurePoint and our products visit our corporate web site at and follow us on LinkedIn Facebook and Twitter.
SurePoint is proud to be an Equal Opportunity Employer. All applicants will be considered without regard to race color sex sexual orientation gender identity religion national origin ancestry age physical or mental disability veteran status medical condition or any other classification protected by law.
Required Experience:
Staff IC
Key Skills
- CSS
- InVision
- Balsamiq
- HTML5
- Information Architecture
- Ux
- Usability
- Wireframing
- UI
- Axure
- Responsive Web Design
- Sketch
About Company
Discover how SurePoint's leading legal management software for law firms can transform your firm. Improve workflows, eliminate guesswork, and maximize profitability.
