Guest Service Agent (Front Office) Blue Dolphin Resort
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Be part of a team that creates unforgettable holiday moments! At Blue Dolphin Resort every day is about sunshine smiles and helping guests make memories theyll talk about for years. If you love working with people and thrive in a fun relaxed coastal environment this is your chance to shine.
- Make a real impact by helping guests feel welcome cared for and excited about their stay
- Enjoy genuine work-life balance with flexible hours over a 7day roster
- Work where others holiday a vibrant positive place to spend your days
What youll do:
As the friendly face of our resort youll ensure every guest has a seamless memorable experience from the moment they enquire to the moment they say goodbye.
In this casual role (with shifts between 8am6pm including some weekends and public holidays) you will:
- Manage reception tasks including taking bookings preparing invoices and checking guests in and out
- Respond to phone and email enquiries with warmth professionalism and efficiency
- Work closely with other departments to coordinate room readiness and meet guest needs
- Help create an environment where guests feel relaxed valued and excited to return
What youll bring:
- A passion for delivering exceptional customer service and building meaningful guest connections
- A bright positive attitude with the ability to work well within a fastpaced team
- Strong problemsolving skills and the ability to think on your feet
- Flexibility to support other areas of the resort when needed because were one team that works together
- Strong computer literacy and/or experience in working with booking/reservation systems
Whats in it for you
At the NRMA we arent just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!
- Progressive flexibility and well-being benefits to balance all of lifes priorities
- Complimentary myNRMA Rewards membership including discounts on groceries movie tickets gift cards gym memberships attractions restaurants and much more
- Employee referral program where you may be eligible for a referral bonus of up to $2000
- Potential to grow progress or relocate your career and move around the NRMA Group or different locations with us.
Know you belong:
Were for inclusion diversity and representing the members guests customers and communities we serve. Thats why we welcome applications from First Nations people with disability those from diverse cultural backgrounds people of all genders members of the LGBTQI community and anyone else who wants to be part of our team.
Are you nodding your head as you read this Ready to roll up your sleeves and really make a difference Apply now we cannot wait to hear from you or visit our careers site to find out more!
As part of our recruitment process all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.
As part of our recruitment process all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.
Remote Work :
No
Employment Type :
Casual
Key Skills
- Restaurant Experience
- Customer Service
- Hotel Experience
- Taleo
- Hospitality Experience
- Cashiering
- Food Safety Experience
- Guest Relations Experience
- Animal Handling
- Front Desk
- Guest Services
- Phone Etiquette
About Company
With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget and style – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible natural destinations that offer more than a change of scenery ... View more
