UX Architect

CapTechs Customer Experience (CX) team seeks a UX Architect with a track record of designing sophisticated digital brand experiences that are intuitive impactful and accessible informed by qualitative and quantitative user research and accessibility best practices. 

Our UX Architects are passionate problem-solvers who strive to ensure alignment between user goals behaviors and attitudes with business objectives while honing their craft and growing in their careers. They stay current with the latest research tools and methods for understanding user behavior and they approach additional training in these areas with curiosity and addition our UX Architects mentor other practitioners overseeing their work to ensure successful delivery.

In addition our UX Architects mentor other practitioners overseeing their work to ensure successful delivery. 

This could be the position for you if: 

• You have a proven understanding of product strategy heuristic analysis information architecture user research user interface design wireframing prototyping and usability testing. 

• You possess strong conceptual and visual communication skills have expert knowledge of interaction design and usability principles and can span multiple projects. 

• You have a proven understanding of user research and usability testing methodologies with strong analytic capabilities necessary to provide insights and recommendations. 

• You are a confident self-starter yet able to take feedback from clients and direction from UX and Creative Directors with humility all while collaborating closely with project teams. 

• You thrive in an environment that requires strong problem-solving skills and enjoy collaborating with other interaction designers user researchers developers and business system analysts. 

Responsibilities may include: 

• Leading the creation of personas customer journey maps wireframes responsive visual designs and interactive prototypes that follow interaction design and usability best practices. 

• Leading advanced design activities such as design workshops rapid prototyping and iterative user testing. 

• Producing clean informative and concise presentations to clients and internal teams that communicate the rationale behind your designs 

• Performing competitive assessments and providing innovative alternatives as well as researching and understanding design and technology trends. 

• Exploring and leveraging AI-powered design tools and workflows staying current with emerging technologies and experimenting with new approaches to enhance creativity efficiency and impact. 

• Advocating the benefits of accessible design and usability with clients and team members. 

• Giving insightful and constructive feedback on the designs including interactions information architecture content and alignment with business goals and user needs. 

• Volunteering for CX leadership opportunities including contributing to methodologies capabilities approaches and toolset. Attending and leading CX meetings and trainings. Engages in professional development and industry involvement. 

• Proactively seeking to mentor others about design. Providing design oversight and art direction for visual and interaction designers.  

Qualifications :

• 5 years of professional experience ideally in a design consultancy or digital agency 

• 4-year degree in design fine arts HCI or similar preferred. 

• Demonstrated ability to juggle multiple projects simultaneously while successfully delivering against scope and budget. 

• Experience with multiple domains of human-centered design including user and market research product and experience strategy information architecture experience design content strategy and customer insight. 

• Proven written verbal conceptual and visual communication skills. 

• Proficiency in Figma is preferred with preference given to candidates who can design developer-ready UI components with demonstrated expertise in organizing files for clarity applying consistent styles and naming conventions and utilizing advanced features such as auto layout component libraries variables and design tokens to support scalable and efficient design handoff. 

• Proficiency with Illustrator Photoshop and InDesign as well as PowerPoint is preferred. 

• Familiarity with user research tools (e.g. Optimal Workshop UserTesting SurveyMonkey) is a plus. 

• Working knowledge of Agile product development lifecycles and practices is a plus. 

• Familiarity with WCAG 2.2 Accessibility standards and Inclusive Design principals is a plus. 

• Experience with multiple domains of human-centered design including user and market research product and experience strategy information architecture experience design content strategy optimization and customer insight. 
  
  Please include a link to your online portfolio with your application in order to be considered

   

   

Additional Information :

We want everyone at CapTech to be able to envision a lasting and rewarding career here which is why we offer a variety of career paths based on your skills and passions.  You decide where and how you want to develop and we help get you there with customizable career progression and a comprehensive benefits package to support you along the way.  Alongside our suite of traditional benefits encompassing generous PTO health coverage disability insurance paid family leave and more weve launched extended benefits to help meet our employees needs. 

• Learning & Development Programs offering certification and tuition support digital on-demand learning courses mentorship and skill development paths
• Modern Health A mental health and well-being platform that provides 1:1 care group support sessions and self-serve resources to support employees and their families through lifes ups and downs
• Carrot Fertility Inclusive fertility and family-forming coverage for all paths to parenthood including adoption surrogacy fertility treatments pregnancy and more and opportunities for employer-sponsored funds to help pay for care
• Fringe A company paid stipend program for personalized lifestyle benefits allowing employees to choose benefits that matter most to them ranging from vendors like Netflix Spotify and GrubHub to services like student loan repayment travel fitness and more
• Employee Resource Groups  Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations
• Philanthropic Partnerships  Opportunities to engage in partnerships and pro-bono projects that support our communities. 
• 401(k) Matching Generous matching and no vesting period to help you continue to build financial wellness

CapTech is an equal opportunity employer committed to fostering a culture of equality inclusion and fairness each foundational to our core values.  We strive to create a diverse environment where each employee is encouraged to bring their unique ideas backgrounds and experiences to the workplace. For more information about our Diversity Inclusion and Belonging efforts click HERE.  As part of this commitment CapTech will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact Laura Massa directly via email At this time CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship.  

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Remote Work :

No

Employment Type :

Full-time